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Collectifs de travail en ingénierie aéronautique : comment soutenir et développer l’activité collective en contexte de transformation organisationnelle et digitale ?

Abstract : Engineering knows an evolution of its organizational environment and of its tools (digitalisation). The development of collective activity is a valuable resource for health at work and for organisational performance (Caroly, 2010; Clot, 2010). That’s why it is necessary to preserve and protect it. Here, the objective is to determine conditions of activity that can participate to collective dynamics in engineering. Professionals involved are the key stone of this thesis.With our intervention research, we tried to identify the resources and the constraints of an efficient and significant collective activity for actors of engineering. Our working analysis combines two processes: understand to transform (interventional aim) and change to understand (epistemic and scientific aim).From a macro-organisational point of view, the first point is to identify socio-technical resources and constraints of collective activity. Then, we address personal experience, needs and expectations of actors in terms of collective dynamics (micro-organisational level); before designing and deploying interventions with them (meso-organisational level). Finally, we will see how it is possible to (re)-introduce a dialogical activity in the global work. This way permits to (re)-create opportunities for people to spot themselves in the ecosystem (team level) and to have a better understanding of shared practices and mutual expectations. To (re)-open the debate, focusing on the expression of people (rather than the information, only) can help actors to locate them in their work ecosystem and to fall within a matrix this system of work, over-equipped in terms of socio-technical tools.
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Pauline Crouzat. Collectifs de travail en ingénierie aéronautique : comment soutenir et développer l’activité collective en contexte de transformation organisationnelle et digitale ?. Psychologie. Université de Lyon, 2019. Français. ⟨NNT : 2019LYSE2131⟩. ⟨tel-02883956⟩

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