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Une configuration adhocratique pour et par un continuum médiationnel : le cas de l'association de la comunication éducative Sino-Française (A.C.E.S.F)

Abstract : Mediation allows us to rethink the heterogeneous world. But in the literature, there are several perspectives of mediation where we perceive the lack of continuity between the different mediation practices as noted by a large number of authors (Lalonde 2001, Chini 2001, Battistoni 2012). Hence our research question on how to catalyze a “mediation continuum” approach.The first part of the thesis develops a review of the literature on Mediation: Habermas's theory of communicational action, to its current interpretations, that led us to identify the analytical grid: Objective, Relationship, Process and Duration that we used to inventory mediation practices applied today then we putted forward our three research questions: Mintzberg adhocratic structure (1) combined with the trust factor (2) and orchestra-man factor (3) as the configuration allowing the desired “mediation continuum”.The second part lays out a methodology based on a hybrid exploratory survey conducted using an abductive approach where we collect data through a qualitative survey, semi-directive interviews and participative observations in order to exploit the organization Association educative Sino-Française (A.C.E.S.F) as a platform to answer the research questions.The third part puts forward the lessons learned from the case study, their interpretations and that we have concluded with the methodological and managerial contributions: structured mediation inventory (1) attributes to mediators in an intercultural framework (2) form of trust and the cultural specificity of the interlocutor in an intercultural context (3) and managerial input of this work that consists in a form of adhocratic chain as an organigram.
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May, Emma Courie. Une configuration adhocratique pour et par un continuum médiationnel : le cas de l'association de la comunication éducative Sino-Française (A.C.E.S.F). Gestion et management. Université Paris Saclay (COmUE), 2019. Français. ⟨NNT : 2019SACLV044⟩. ⟨tel-02878710⟩

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