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Le leadership émotionnel : les compétences émotionnelles au service du leadership

Abstract : Although the human factor is at the heart of the organization's competitive advantage (Gond and Mignonac, 2002) and unlike industrial psychology, the field of Human Resources Management has made little use of the issue of emotions at work. Indeed, emotions remain a relatively new subject in the theoretical corpus of HRM (Allouche, 2012). At the same time, many researchers point out that leadership is one of the most important factors in performance, which is concerned with the management of emotions at work. This is why organizations now require leaders not only technical and cognitive skills (George and Brief, 1996) but also emotional competencies (Mikolajczak et al., 2014; Kotsou, 2016). In this sense, our doctoral research mobilizes a diversity of theoretical frameworks to explore and understand the extent and manner in which leaders' emotional competencies influence leadership. Our research took the form of an empirical study involving 60 semi-directive interviews with executives in "leadership positions", belonging to diversified sectors of activity and hierarchical levels. Regarding data analysis, we opted for an automated thematic analysis using NVivo 12 software and also chose to mobilize anchored theorization (Paillé, 1996). Our interviews allowed us to highlight leaders' perceptions and practices regarding the mobilization of emotional competencies in the exercise of their leadership. Our research's main contributions are, on the one hand, the highlighting, through our results, of an empirical grid structuring the influence process of emotional competencies on dimensions of leadership effectiveness. On the other hand, in the proposal of a modeling of emotional leadership, integrating an emotional leader's competencies, his main characteristics, the determinants of emotional style, his effectiveness dimensions and finally, the conditions for mobilizing this leadership style.
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Adnane Chader. Le leadership émotionnel : les compétences émotionnelles au service du leadership. Gestion et management. Université Paul Valéry - Montpellier III, 2019. Français. ⟨NNT : 2019MON30025⟩. ⟨tel-02517432⟩

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