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Theses

Conception contextuelle des interactions entre un modèle de processus opérationnel et des modèles de processus supports

Pierre-Aymeric Masse 1, 2
2 Lab-STICC_IMTA_CID_DECIDE
Lab-STICC - Laboratoire des sciences et techniques de l'information, de la communication et de la connaissance
Abstract : Nowadays, the use of business process management techniques within companies allows a significant improvement in the efficiency of the operational systems. These techniques assist business experts in modelling business processes, implementation, analytics, and enhancements. The execution context of a business process contains information to identify and understand the interactions between itself and other processes. The first process is triggered following a customer need (operational process) and the others, following the need of the operationnal process (support processes). The satisfaction of a customer need depends on an effective interaction between an operational process and the related support processes. These interactions are defined through operational data, manipulated by the operational process, and support data, manipulated by the support processes. Our work is based on the framework of Model Driven Engineering. The approach proposed in this thesis is based on the annotation of operational or support process models. This annotation is performed with the help of an ontology defining the business domain described by these processes. These annotations are then exploited to constitute a set of data, called contextual data. The analysis of the traces of the execution of the operational process and of these contextual data makes it possible to select the best sub set of contextual data, in the business sense. Thus, an operational process can be associated with a set of support processes via the contextual data.
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Submitted on : Tuesday, February 18, 2020 - 3:42:12 PM
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Pierre-Aymeric Masse. Conception contextuelle des interactions entre un modèle de processus opérationnel et des modèles de processus supports. Génie logiciel [cs.SE]. Ecole nationale supérieure Mines-Télécom Atlantique, 2019. Français. ⟨NNT : 2019IMTA0039⟩. ⟨tel-02483328⟩

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