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A design framework for customer-oriented PSS based on three dimensional concurrent engineering approach

Abstract : The world industrial economy has been witnessing to step into service economyduring last two decades. Evidence can be easily found to prove it, such as the shift ofmore and more manufacturers from traditional product centric logic intoservice oriented logic, sharing economy’s growth in popularity over the last severalyears, changing their business model and renting the usage of the p roduct theymanufacture, etc. Product Service Systems (PSS), under this context, are seen as onesolution to help companies to address the servitization process. PSS captures a lot ofpractitioners and researchers’ attention because of its potential to sat isfy customers’requirements of more economical, more c ustomized and more sustainable services inthe modern service economy context. However, in the current marketplace, most PSSsolutions are pushed by providers based on their own capabilities and their internalpotential for innovations and unfortunately, they most of the time ignore real usagesand values for beneficiaries. In this context, functions of offerings (different scenariosof combinations of products and services) are sometimes useless and ov erlapped and alarge amount of waste is being produced when producing and implementing this kindof solution....
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Submitted on : Friday, November 15, 2019 - 1:00:24 PM
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Hao Guan. A design framework for customer-oriented PSS based on three dimensional concurrent engineering approach. Automatic. Université de Bordeaux, 2019. English. ⟨NNT : 2019BORD0173⟩. ⟨tel-02365276⟩

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