Etude de la construction de compétences sociales par une analyse de l’activité en situation de formation : transformation du rapport à soi et aux autres

Abstract : In the field of adult education, the question of social skills emerges from current societal issues. The development of service professions, globalization and the virtualization of organizations involve social skills, combining intrapersonal provisions linked to self-relationship (self-confidence, stress management, etc.) and interpersonal provisions linked to relationships with others (teamwork and networking, empathy, etc.) sought by employers. However, social skills are rarely addressed in adult education because they are considered aspart of “on-the-job” learning (Durand, 2008).This study therefore has a dual epistemic and transformative objective: to know how participation in training situations influences the transformation of the relationship with oneself and others. This thesis was based on the training proposals of the IDEFI TalentCampus. The theoretical and methodological framework used is the result of a link between the course of action (Theureau, 2006, 2015) and the sociotechnical approach to training environments (Albero, 2010 a/b/c). This framework aims, through a diachronic and synchronicanalysis, to understand the different forms of interaction between individual learners and their training environment (other learners, trainers, artefacts) and the influences of these interactions on the relationship to oneself and others. The results show changes in activity habits related to relationships with oneself and others. These transformations emerge from interactions with others mediated by artefacts, in situations where the objective is to carry out a project in a group or to reflect on the action.
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Marlène Manach. Etude de la construction de compétences sociales par une analyse de l’activité en situation de formation : transformation du rapport à soi et aux autres. Education. Université de Bretagne occidentale - Brest, 2019. Français. ⟨NNT : 2019BRES0039⟩. ⟨tel-02344779⟩

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