Devenir maître d'apprentissage : configurations et affordances pour construire sa pratique tutorale en entreprise

Abstract : This research focuses on workplace tutors in dual vocational tertiary courses, and how they begin in this role. In France some tutor’s training are offered but they are short-term (1 day) and few tutors participate. Institutional requirements remain vague with little mention mention of the workplace tutors. Therefore, it seems that a large part of tutors are learning this activity « on the job ». Our purpose is to understand how workplace tutors are learning their role, and in particular, how interactions and relationships they have with other actors (from the shool, the company, etc.) help them to build their practice of tutoring.This research is based on a one-year fieldwork and a corpus characterized by a multiplicity of data production modes (participating observations, audio and video recordings, interviews, document collection, etc.). It takes the form of three case studies whose aim is to understand how a tutorial configuration is set up (according to Elias, 1981) and how this configuration creates affordances (Billett 1995, 2011), i.e. learning opportunities for the novice workplace tutor, which he can take advantage of to build his practice.An analysis of the institutional requirements on tutoring and the role of the workplace tutor, leads us to show that he occupies a secondary place in speeches that are rather focused on the apprentice and addressed to them or to employers. In addition, this requirements are made at several levels (from law to school) and this constitutes a myriad (millefeuille) of requirements that remain vague and heterogeneous. Finally, it is a relatively fixed tutorial configuration, including only three actors (apprentice / MAP or employer / school-tutor or school) that is most of the time presented.The analysis of our cases is carried out by crossing two levels: the local level and the global level. On the one hand, it is a question of understanding the recurrent interactions and relationships that are established over time and, on the other hand, the way in which actors interact and coordinate themselves in local interactions and situations. This allows us to document how a tutorial configuration emerges and is implemented over time, but also how it is locally consolidated or disrupted. These analyses allow us to highlight that where we are used to thinking of a tutor-apprentice duo, there is in reality a network of actors with various profiles, objectives and characteristics that is created in order to support the apprentice. This tutorial configuration is dynamic and changes according to the context. It can be made up, in addition to the apprentice and his tutor, by actors in the workplace (hierarchy, colleagues, etc.), actors in the school (school-tutors, teachers) or actors in the family, friends, etc. Each actor in this configuration has its own purposes that contribute to orienting its implementation and evolution over time. Our analyses show that this evolution can be in favour of the tutor's appropriation of his role. The configuration is, in fact, agenerator of affordances for the novice workplace tutor, which he can take advantage of in order to develop his tutoring practice. These affordances can take various forms (direct support, inclusion in a tutoring collective, exchanges on tutoring practice, etc.). They are only actualized as resources because the novice tutor takes them over, making them relevant to his or her practice.In addition to documenting the training practices of tutors, this research aims to support the apprentices training center (Formasup ARL) in the engineering work of the training courses they are currently conducting.
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Marine Peycelon. Devenir maître d'apprentissage : configurations et affordances pour construire sa pratique tutorale en entreprise. Education. Université de Lyon, 2018. Français. ⟨NNT : 2018LYSE2094⟩. ⟨tel-02309613⟩

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