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.. .. Capital, Investments in Customer (Relational)

.. .. Company's-value, Intellectual Capital Value Transformation (ICTEM) Model

, 118 Intellectual Capital and Total Book Value as Company performance ... 121 Investments in Intellectual Capital and Company performance

C. .. Iii--research-methodology,

. .. Conceptual-framework, 182 3.11.2 Knowledge-Based View (KBV)

. .. Research-model,

. .. Pearson-correlations,

. .. Complex-regression-analyses,

. Discussion and . .. Findings,

. .. Chapter-v--conclusion,

. .. References,

. List and . .. Abbreviations,

. List and . .. Figures,

. List and . .. Tables,

. Table and . .. Content,