Étude des facteurs psychosociaux permettant de prédire le turnover volontaire et l’engagement au travail des travailleurs saisonniers : étude en station de sports d’hiver

Abstract : Our research focuses on seasonal workers in ski resorts in winter. Little research has been done in this area.. Yet seasonal workers in stations are numerous (400 000) (Aboubadra-Pauly et al.,2016) and are exposed to specific stressors (job insecurity, isolation, climate, accommodation, social invisibility, etc.) which often lead them to abandon their workstation. Dropping out can be perceived as a failure that can lead to situations of insecurity, loss of social connection and low self-esteem. Workers abandoning their posts also have significant economic consequences for companies. It is thus necessary to study, in a forward-looking approach, the personal factors (personality, age, family situation), context (accomodation, job, pay, etc.) and psychosocialfactors (psychological demands, decisional latitude, social support, Person-Organization fit (PO fit), job satisfaction) predicting a good adjustment to seasonal occupations. Our adjustment indicators are : voluntary turnover (during the season) and engagement at work (measured with the Utrecht Work Engagement Scale). One hundred and sixty-one subjects were evaluated 3 times (before, during, and at the end of the season). The results show that the personality ofseasonal workers (according to Big Five taxonomy) has little influence on turnover and the engagement scale. We also highlight the mediating effect of job satisfaction between the PO Fit and turnover. Furthermore, we find direct links between professional stressors, instruction adequacy, responsibilities, wage, accomodation, work experience, coping strategies, PO Fit and work engagement. The links between our two criteria (commitment and voluntary turnover) arealso studied. Theoretical and practical implications are discussed.
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Mathieu Jay. Étude des facteurs psychosociaux permettant de prédire le turnover volontaire et l’engagement au travail des travailleurs saisonniers : étude en station de sports d’hiver. Psychologie. Université Bourgogne Franche-Comté, 2018. Français. ⟨NNT : 2018UBFCC013⟩. ⟨tel-02165166⟩

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