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Système multi-agents de pilotage réactif des parcours patients au sein des systèmes hospitaliers

Abstract : Through our research, we offer a support tool for the managers in Robert Pax hospital in Sarreguemine (France), and more generally any hospital center wishing to develop a patient centered approach. We were inspired by « product centered » approaches emerging from industrial domain which were proposed to answer the increasing requirements of products management. By analogy, health care systems patient centered can be assimilated to production systems product centered. However, it is important not to lose sight of the specificities of health care systems which is the human factor. This specificity makes this system complex, random and unpredictable. Besides, the approaches used in industrial or hospital environment, are mainly mathematical models and simulation approaches centered on one ore several resources categorized as critical. In that sense, it seemed judicious to choose a patient centered approach based on a multi-agent paradigm. We proposed a Reactive multi-agent control system of the patient flow in healthcare system. The proposed alternative is a patient centered approach allowing to minimize the patients waiting time and the length of their stay and consequently the care costs. The proposed approach also ensures the care quality and an optimal use of the hospital resources
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Submitted on : Friday, June 15, 2018 - 10:15:10 PM
Last modification on : Friday, May 17, 2019 - 11:41:05 AM
Long-term archiving on: : Monday, September 17, 2018 - 11:02:23 AM


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  • HAL Id : tel-01816963, version 1



Noura Benhajji. Système multi-agents de pilotage réactif des parcours patients au sein des systèmes hospitaliers. Gestion et management. Université de Lorraine, 2017. Français. ⟨NNT : 2017LORR0245⟩. ⟨tel-01816963⟩



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