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The role of knowledge management approaches for enhancing and supporting education

Abstract : In the New Economy characterized by properties such as globalization, intangibility and inter-connectivity, educational organizations are required to overcome the new challenges, especially the changing nature of the enhanced dynamism and complexity of the requirements from the educational organizations. One of the current strategic philosophies assisting educational organizations to develop strategic capabilities dealing with uncertainty is knowledge management (KM). Through the systematic acquisition, creation, sharing, and use of knowledge, organizations develop, renew and exploit their knowledge-based resources, thereby allowing them to be proactive and adaptable to external changes and attain competitive success. Emerging as a powerful means for sustaining organizational competitiveness, KM has been widely investigated from different perspectives. However, only a limited number of researches have adopted the resource based view of the educational organizations to empirically examine the relationships between KM infrastructure and the different strategies for investing human assets. Meanwhile, research on KM approaches from a dynamic capability approach has been mostly conceptual in nature. It is proposed here that a failure to apply KM approaches may hinder the potentially valuable integrated contribution to organizational strategies for enhancing education of the major components that constitute KM approaches. In addition, a review of the literature shows that most empirical evidence has been obtained in the context of developed countries. The possibility that such models might be adopted in educational organizations to fit the specificities of the developing countries has received very little attention to date. Relying on social learning theory extended by the knowledge and dynamic capability based approaches, this research develops an integrative theoretical mode) of KM capability. Empirical examination of the hypothesized relationships among variables is conducted by means of questionnaire surveys in Saudi Arabia. For the pilot study, 30 draft questionnaires were directly distributed to senior managers participating in the Global Knowledge Society Forum 2013 took place in King Abdul Aziz Center for World Culture, ARAMCO Saudi Arabia, during the period of9-10 December 2103. The responses returned with complete data were assessed, using factor analysis and reliability testing, to refine and finalize the questionnaire administered in the main survey.
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Mansour Alosaimi. The role of knowledge management approaches for enhancing and supporting education. Business administration. Université Panthéon-Sorbonne - Paris I, 2016. English. ⟨NNT : 2016PA01E064⟩. ⟨tel-01816021⟩

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