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Acceptabilité, acceptation et expérience utilisateur : évaluation et modélisation des facteurs d’adoption des produits technologiques

Abstract : The understanding of main dimensions influencing the evaluation and adoption of technological product by users is a growing up research field (Yeh & Teng, 2012). Majority of previous research was based on three theories: acceptability/Acceptance (i.e., key variables in product adoption; Dubois & Bobillier- Chaumon, 2010), user experience (i.e., functional and non-functional qualities influencing experience with a product; Hassenzahl, 2004) and affective-motivational factors (i.e., dimensions related to human functioning influencing judgements and behaviors). Nevertheless, to our knowledge, no unified approach was proposed. Thus, the objective of the thesis was to create a new measurement tool linking these theoretical fields. For the purpose, several studies were conducted at several temporalities of user judgment. The results indicated satisfactory psychometrics proprieties for the proposed measurement tool. Moreover, the statistical modeling showed a main effect of perceived usefulness through evaluation time. Lastly, work has been done in order to propose single-items scales, limiting the classical modeling problems with short scales, to facilitate futures experimentations.
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Submitted on : Tuesday, June 12, 2018 - 2:41:05 PM
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Nicolas Pierre Yves Martin. Acceptabilité, acceptation et expérience utilisateur : évaluation et modélisation des facteurs d’adoption des produits technologiques. Psychologie. Université Rennes 2, 2018. Français. ⟨NNT : 2018REN20014⟩. ⟨tel-01813563⟩

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