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L'entretien d'accompagnement : développement humain et maîtrise des situations dynamiques

Abstract : The societal context of work and vocational training is evolving. Training is more individualized, orientated towards missions and projects, rather than focused on traditional roles, professions or jobs. The development of block release training (apprenticeships) is one of the responses of higher education to the issues raised. The specificities of the alternation generate a need for support for the apprentice; however, this function is underdeveloped. To ensure the professionalization of teachers, this training activity needs to be better defined. Few publications describe how accompaniment interviews should be conducted. This thesis aims to contribute to this knowledge by relying on two frameworks: science of professional education and dynamic situations mastery. The collection and analysis of data were organized around “autodebrief interviews” during which the accompanists identified the specific skills they needed during an interview. This method mainly allowed the analysis of the activity of four accompanists, with reference to 17 interviews with 16 apprentices within a large higher education organization of engineering by apprenticeship. The results show that the conduct of the accompanying interviews can be seen as the accompanists having control of the dynamic situation of the interview. This last can be characterized as designed to help the accompanied to control the dynamic situations related to their training project (which are specific to their profession). The observed interviews can be broken down into five sub-activities: introduction, diagnosis, invitation to an adjustment, control and conclusion. It is organized around two major concepts: coherence and adaptation. It mobilizes the profile of the accompanied, operative patterns and a library of invariants which can be synthesized by generic markers for the conduct of an interview.
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Submitted on : Wednesday, May 16, 2018 - 3:59:06 PM
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Yann Serreau. L'entretien d'accompagnement : développement humain et maîtrise des situations dynamiques. Education. Université Bourgogne Franche-Comté, 2017. Français. ⟨NNT : 2017UBFCH030⟩. ⟨tel-01793496⟩



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