Rendre possible un espace intermédiaire de dialogue pour coconstruire de nouvelles solutions de prévention dans un contexte d’incertitude : cas des travaux de revêtements routiers

Abstract : In the context of current uncertainty surrounding the problem of exposure to bitumen in road surfacing (coating), the aim of the thesis is to set up general principles and methods of action for new preventive solutions that will enrich the existing measures. In this perspective, we have developed an approach centred on the association of workers at all hierarchical levels (operators, proximity managers, prevention workers and decision-makers) around "intermediary objects of prevention" in order to support a collective debate. This collective debate is seen as a reflective practice on work activity, which is itself seen as the condition of a common language, allowing for initial choices to be changed and a resource for mutual learning between actors. To this end, we have developed, reworked and enriched the notion of risk representation, which promotes the visibility and recognition of the knowledge built, developed and carried by workers on their activities and on ways to protect themselves from dangers or hazards. These representations of risk and the know-hows are a decisive element of prevention because they are applied in both normal and degraded modes of the activity and are derived from experience and social construction. We have developed a fine and precise knowledge of the activity of asphalt processing operators in two public works agencies, which highlighted that the players in the field have a detailed knowledge of chemical risks. These representations, which were essentially made possible by the experience of the body and the senses, cannot always been called up with a view to setting up protective measures in the work activity. They would be prevented or even "encysted" when it seems impossible for workers to do otherwise with the need to manage the hazards, variability and other dangers present and when their power to act seems to them to be non existent. And yet, we show that they become accessible from references to the intimate and domestic sphere in reflexive activities that mobilize both data from observations, measurements and verbalizations. From a preventive research perspective, the aim of the thesis is to establish a dialogue between different institutional and corporate worlds so as to enable the actors to get involved and mobilize their individual, collective and organizational resources to propose prevention solutions. This "intermediate space for dialogue" is made possible by the coconstruction of intermediate objects capable of 1- producing and supporting a debate about the current practices of the operators and their representations with regard to the existing safety devices and 2- supporting dialogues and mutual learning. These intermediate prevention objects are ultimately circulating entities for the co-production of knowledge for action: to generate knowledge and to collectively generate innovative prevention solutions.
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Nathalie Judon. Rendre possible un espace intermédiaire de dialogue pour coconstruire de nouvelles solutions de prévention dans un contexte d’incertitude : cas des travaux de revêtements routiers. Psychologie. Université de Bordeaux, 2017. Français. ⟨NNT : 2017BORD0705⟩. ⟨tel-01720417⟩

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