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Comprendre le travail des professionnels des ressources humaines pour développer leur pouvoir d’agir : le cas d’une intervention ergonomique dans un groupe de l’industrie chimique

Abstract : Over the past fifteen years, human resource professionals have increasingly been involved in the management of occupational health and safety issues (especially arduousness of the work, psychosocial risks, disability at work).However, occupational health and safety (OHS) issues are complex and human resource professionals may find it difficult to match them with all the missions attached to their function.In this thesis, we propose to look at HR professionals as full part workers and to analyze their OHS management activity in an ergonomic approach. Our objective is to identify the determinants that generate impediments in their activity or that allow them to develop their leeway.Our analysis is based on a four-year research-intervention in a chemical industry group. As part of this intervention, we have assisted HR professionals, particularly in the implementation of a joint agreement on the prevention of the arduousness of the work. Thereby, we manage to assemble a significant amount of data regarding the activity of HR professionals in the context of our support. In addition, we have also implemented various data collection methodologies (interview, activity chronicle, e-mail mining).The results of our analysis highlight several sources of impediments in the prevention work of HR professionals: balkanization of the HR function, deficiency of joint regulation among their prescribers, lack of legitimacy, hypertrophy of social relations, void of spaces for work debate.However, our results also highlight the ability of HR professionals to develop their power to act. This development involves the construction of work collectives and the realization of collective activities, within the HR function and with other company stakeholders.Finally, our analysis shows that ergonomists can be essential contributors to the development of the power to act of HR professionals, especially by participating in the creation of border objects and transactional objects useful for exchanges with other functions of the company.
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https://tel.archives-ouvertes.fr/tel-01710197
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Submitted on : Thursday, February 15, 2018 - 4:51:05 PM
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Loic Grosdemouge. Comprendre le travail des professionnels des ressources humaines pour développer leur pouvoir d’agir : le cas d’une intervention ergonomique dans un groupe de l’industrie chimique. Psychologie. Université de Bordeaux, 2017. Français. ⟨NNT : 2017BORD0850⟩. ⟨tel-01710197⟩

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