La persuasion des associations environnementales visant l’adoption de comportements pro-environnementaux par les usagers récréatifs du littoral

Abstract : Despite their usefulness, few researches in social marketing have been conducted in the environmentaldomain (McKenzie-Mohr et al., 2011). This research proposes to focus on the persuasion of environmental associations promoting the adoption of pro-environmental behaviors on the littoral. A qualitative study carried out among 17 actors in coastal protection shows that the different elements of the social marketing mix are deployed by these actors with a predominance of communication in the case of associations. As the literature highlights the low level of involvement in environmental issues in recreational and tourism contexts, the second study focuses on communication heuristics. Thus, through a quantitative study of 1360 individuals, we analyze the effect of two communication heuristics: the nonprofit brand as the source of the message and the social norms within the message through a modeling of their effects on three pro- environmental behaviors (Garbage collection, petition signing, donation). The results model the antecedents of attachment to the nonprofit brand and show its significant positive effect on the adoption of pro-environmental behaviors. However, social norms do not moderate this relationship. This research contributes to the literature on social marketing highlighting the effects of nonprofit brand attachment to the adoption of behavior promoted by the association. It also contributes to the literature on pro- environmental behavior by studying these behavior in a less studied context, the recreational context. From a managerial standpoint, it offers a way to guide future communication campaigns of environmental associations and invites them to work on their branding strategy to accentuate the effects of thesecampaigns.
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Magali Trelohan. La persuasion des associations environnementales visant l’adoption de comportements pro-environnementaux par les usagers récréatifs du littoral. Gestion et management. Université de Bretagne Sud, 2017. Français. ⟨NNT : 2017LORIL447⟩. ⟨tel-01707936⟩

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