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Les pratiques pharmaceutiques collaboratives en soins de premier recours dans le contexte de l'émergence des TIC

Abstract : With the analysis of the causes of drug-induced diseases in the French primary care, the collaboration between healthcare professionals, supported by information and communication technology, appears to be a major challenge to secure the patient’s care. The objective of this thesis was to identify the aspects of pharmacy practice on which to develop the physician – community pharmacist collaboration and to explore the organized forms of collaborative pharmacy practice in the context of the deployment of the Pharmaceutical Record (DP).First, we explored the process of the physician – community pharmacist collaboration. A literature review was conducted to identify the specific models of collaboration. A total of 16 articles were included and four different models were identified. Their analysis showed that collaboration is based on an individual process underpinned by two categories of drivers: (1) towards the other professional and the personal interest for collaborative practice; (2) the perception of the other professional and the evaluation of his skills.As the collaboration is based on the recognition of professional skills, the second part of this work was to analyze the pharmacists’ role and the impact of the DP in the safety of the dispensing. The DOPI-OFFI study is an observational, cross-sectional and multicenter study on pharmacists’ interventions (PIs) performed in the primary care and on the evaluation of the DP in the dispensing process. A total of 243 community pharmacies have documented 7231 PIs. The DP appears to be a valuable complement when the patient's local pharmacy record is blank or incomplete and as an effective tool to prevent discrepancies with the medication history. The study also identified the context associated with the PIs. Thus appropriate actions would be proposed to enhance the quality of pharmacy practices. Finally, the study demonstrated the sustained communication between general practitioners and community pharmacists about the drug-related problems.The collaborative dynamics is also based on the specific healthcare professionals’ and patients’ needs. The objective of the third part of this work was to determine the preferences of the general population, the physicians and the community pharmacists on pharmacy services and their organization. We developed a Best-Worst Scaling experiment. We identified the key characteristics of pharmacy services from 6 focus groups that were conducted with patients, general practitioners and community pharmacists. Three questionnaires, each consisting of 20 attributes, were developed.The development of the community pharmacists’ role must be based on the current practice, on pharmacy services that have demonstrated their effectiveness and on the legitimacy of the pharmacist to propose them. The results of the BWS will complement the results that were already established by this work.
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Submitted on : Wednesday, January 24, 2018 - 11:59:08 AM
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  • HAL Id : tel-01691713, version 1



Jean-Didier Bardet. Les pratiques pharmaceutiques collaboratives en soins de premier recours dans le contexte de l'émergence des TIC. Santé. Université Grenoble Alpes, 2016. Français. ⟨NNT : 2016GREAS027⟩. ⟨tel-01691713⟩



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