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Communication publique : ancrage des TIC dans l'organisation : étude de cas : l'administration tunisienne

Abstract : The Tunisian government saw significant transformations in its means of operation and management due to general ICT implementation in itsorganization. At a time when many teams are working to organize and sustain this presence in their structure,it seems interesting to do an inventory of the existing ICT and the different ways of evolution.Our research is focused more specifically on the analysis of organizational change caused by information and communication technologies in the organization process. ICT as a means of communication and information within the organization has raised our scientific curiosity. We tried,through four Tunisian offices to trace the methods of appropriation or resistance of ICT through a deep analyzing office's actors,forms of perception to understand ICT thereafter, the different types of use ICT and employee attitudes toward this new model organization in the Tunisian government.Promotional discourse on ICT in Tunisia supports the idea that these tools contribute to improving working conditions and increasing employee productivity. This "prophetic" speech we will confront the reality of the Tunisian government and the actual use of employees. Uses "real" and uses "prescribed" a perceptible difference in the Tunisian administration worthy of analysis and deepening.
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Sameh Ben Jeddou. Communication publique : ancrage des TIC dans l'organisation : étude de cas : l'administration tunisienne. Sciences de l'information et de la communication. Université de la Manouba (Tunisie), 2015. Français. ⟨NNT : 2015GREAL026⟩. ⟨tel-01691188⟩

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