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Contribution à l’évaluation de la qualité de la collaboration en conception de produits.

Kouamé Jean-Moïse Kobenan 1
1 G-SCOP_CC [2016-2019] - Conception collaborative [2016-2019]
G-SCOP - Laboratoire des sciences pour la conception, l'optimisation et la production
Abstract : Today functional structure of enterprises requires teamwork and project mode organization. These projects are carried out by experts from different domains of expertise. Besides the teams need supporting tools in order to improve the efficiency of their design process and to propose adapted solutions to complex design problems. In the course of their meetings and collaborative activities they create group awareness through their interactions and creation of various artifacts. This thesis studies mechanisms that underlie performance of collaborative design team in synchronous meeting. In this thesis we demonstrate the links between Transactive Memory System (TMS), Collaborative Design Activities (CDA) and Objects called Resources (RSC), and identify the elements that drive these links. A survey has been used to study collaborative design teams in academic environment. Then, we performed direct observation of two teams during synchronous collaborative design meetings with a serious game Delta Design on interactive table. Results show that if performance is enhanced statistically by good TMS or CDA, and the link is demonstrate, so is the links between CDA RSC. However, the lack of statistical strong correlation between TMS and RSC seems to show that team members are not conscious of using artifacts during TMS building. While artifacts on interactive table are more solicited and decision making activities seems to be more important during their session. This thesis contributes to a better understanding of collaborative design teams and offers tools to evaluate collaborative design activities.
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Kouamé Jean-Moïse Kobenan. Contribution à l’évaluation de la qualité de la collaboration en conception de produits.. Gestion et management. Université Grenoble Alpes, 2016. Français. ⟨NNT : 2016GREAI081⟩. ⟨tel-01688820⟩

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