Skip to Main content Skip to Navigation
Theses

Analyse de l'organisation des urgences hospitalières : propositions pour une amélioration de la partie amont et une maîtrise des flux de patients

Abstract : Emergency Department (ED) overcrowding is a topical issue. The increasing attendance at such service by patients with non urgent problems resulted in surcharging the ED. Consequently, the quality of the delivered service is degraded and the care costs are on the increase. In order to solve this problem, a particular interest is taken in the pre-hospital emergency care network (firemen, private ambulances, General Practitioner, SAMU…). Our main purpose is to determine how the current system must adapt to better respond to patients health care needs. This study is divided into two parts: A first analysis focuses on the processing of emergency calls into the SAMU/Centre 15 as itplays an important role in the management of patients flew through this network and guarantees better relations between different actors of this system.A second one deals with the entire pre-hospital emergency care network. The complexity ofthis net is analysed and some alternatives are studied in order to improve the management ofEmergency Department's patients: the establishment of « Maisons Médicales de Garde » and the strengthening of existing medical centres such as « SOS Médecins ».
Document type :
Theses
Complete list of metadatas

https://tel.archives-ouvertes.fr/tel-01679670
Contributor : Abes Star :  Contact
Submitted on : Wednesday, January 10, 2018 - 10:26:07 AM
Last modification on : Tuesday, October 20, 2020 - 10:55:06 AM
Long-term archiving on: : Saturday, May 5, 2018 - 12:36:19 AM

File

HERMASSI_2011_archivage.pdf
Version validated by the jury (STAR)

Identifiers

  • HAL Id : tel-01679670, version 1

Collections

Citation

Joumana Elghalia Hermassi. Analyse de l'organisation des urgences hospitalières : propositions pour une amélioration de la partie amont et une maîtrise des flux de patients. Autre. Université de Grenoble, 2011. Français. ⟨NNT : 2011GRENI082⟩. ⟨tel-01679670⟩

Share

Metrics

Record views

544

Files downloads

374