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Gouvernance et contrat psychologique en contexte clanique : cas de la Société Béninoise d'Energie Electrique (SBEE) et du Conseil National des Chargeurs du Bénin (CNCB), deux entreprises publiques

Abstract : This thesis is an understanding of the recurring transgression of testing the framework of "good governance" imposed by the World Bank, opposite the finding of bad results Beninese public enterprises (former Dahomey). So it tries to answer a question: why are the mechanisms established, procedures and rules constantly violated in the public sector? Answering this question captures the causes of the remoteness of used performance businesses, in this context, from the perspective of socio-economic efficiency, user-customers satisfaction and good use of resources. This research is based on the idea that management practices must be part of the socio-cultural context and mobilizes the notion of clan as providing the basis for the formation of the suppliers and employees psychological contract of public companies in public procurement on the one hand, and employment relationships on the other. This promotes the context of transgressions of "good governance". There has been talk of exploring, SBEE and CNCB, if the clan logic based or not psychological contracts, prone transgressions, what separates these companies from performance.From Interviews conducted with stakeholders in public procurement (suppliers, internal organs award to the company) and employment relations (personal, leaders), operation of the documents collected within companies and narration of observed facts, it appears that the public company is represented as a clan. Also coexist political, ethnic and family clans as the "adoptive paternalism" whose action logics include transgressions involving the misuse of public resources and the dissatisfaction of the users-customers. However, the clan is not exclusive. The perception of public enterprises by the various stakeholders as well as the good faith of people, eager to bring their expertise to get out of unemployment, determine the psychological contracts. It happens, in general, that the psychological contract is subject to rupture, which is the source of great disappointment. This may not be definitive. With a fight of strength, hope or the advent of a new director, their former expectations / promises can be restored, corresponding to a recovery of the psychological contract. The performance of public enterprises is first of all, clanic. But, looking for the satisfaction of physiological needs by honest work is poorly exploited. The remoteness of public enterprises performance is enhanced by a set of converging factors including the clan, company representation as "a godsend to distribute" then search for job security in an unemployment context and particularly the fear of unemployment. On the factors listed above, what are the solutions to the transgressions? - First, the decline of the state of governance of public enterprises through the integration of outside directors, although not participating in their capital. - It is impossible to exclude the clan logic. However, the organizational rules must be implemented and the common goals of performance must be set and achieved together. - Develop the new rules on the principle of inclusiveness, ensure their proper dissemination / internalization and collective monitoring of their implementation. - Focus on work values and contribution to the nation. As perspective, research on the performance of public enterprises is based on the reality of the clan and representations help to better define the objectives to make them feasible.
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Submitted on : Thursday, December 14, 2017 - 2:18:10 PM
Last modification on : Wednesday, March 20, 2019 - 4:50:57 PM

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Koffi Dossou-Yovo. Gouvernance et contrat psychologique en contexte clanique : cas de la Société Béninoise d'Energie Electrique (SBEE) et du Conseil National des Chargeurs du Bénin (CNCB), deux entreprises publiques. Science politique. Conservatoire national des arts et metiers - CNAM, 2016. Français. ⟨NNT : 2016CNAM1113⟩. ⟨tel-01664001⟩

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