Gouverner les risques par le doute. Une approche pragmatiste du dialogue technique.

Abstract : Since the 1970s, large organisations' governance is subjected to external control, materialised by auditing relationships. This is the case of nuclear risks governance of nuclear operators, which in France is controlled by the technical dialogue related to safety demonstrations. This thesis aims at identifying how the technical dialogue can articulate anticipation and resilience strategies for risk management, which current literature cannot clarify. We propose a pragmatist approach, based on notions of belief and valuation. Our inquiry on the technical dialogue is based on documents collection, then on a narrative analysis of dialogue processes and of the demonstration and evaluation texts. To track resilience in them, we do a methodological detour by studying heavy handling, an activity organised in "strained resilience". We did an ethnographic study of this activity, and a situation analysis. In the technical dialogue, we found 8 kinds of works involved in the dialogue animation and documents production. We identify 7 factors of heavy handling's reliability. Comparing the two fields, we show that, in the technical dialogue, anticipation / resilience articulation can be made by keeping an absence or by introducing some elements related to work activities. Our results invite to think anticipation / resilience articulation as a convergence between doubts produced by actors of resilience and of anticipation, and to think auditing relationships as managerial devices elaborating subtle beliefs by producing new doubts.
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Jérémy Eydieux. Gouverner les risques par le doute. Une approche pragmatiste du dialogue technique.. Gestion et management. Université de Nantes (Unam), 2017. Français. ⟨tel-01644503⟩

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