Y. Abernot, C. Gangloff-ziegler, and M. Weisser, Contribution à l'épistémologie de l'évaluation des enseignements par les étudiants. Éducation et socialisation Consulté à l'adresse https, Les Cahiers du CERFEE, issue.32, p.361, 2012.

M. I. Achim, L. C?bulea, M. Popa, and S. Mihalache, On the role of benchmarking in the higher education quality assessment, Annales Universitatis Apulensis Series Oeconomica, vol.11, issue.2, pp.850-857, 2009.

I. F. Aguillo, Motivation, philosophy, strategy and methodology of the Webometrics Ranking 2012, Présenté à National Seminar on Measuring Web Performance and Institution Excellence, 2012.

I. F. Aguillo, B. Granadino, J. L. Ortega, and J. A. Prieto, Scientific research activity and communication measured with cybermetrics indicators, Journal of the American Society for Information Science and Technology, vol.41, issue.10, pp.57-1296, 2006.
DOI : 10.1002/asi.20433

I. F. Aguillo, J. L. Ortega, and M. Fernandez, Le classement Webometrics des universités du monde : Introduction, méthodologie et développements futurs, Enseignement Supérieur en Europe, vol.33, issue.2, pp.219-232, 2008.

I. Ajzen, From intentions to actions: A theory of planned behavior Action control: From cognition to behavior (p. 11?39), 1985.

I. Ajzen, The theory of planned behavior. Organizational behavior and human decision processes, pp.179-211, 1991.

Z. Akyol and D. R. Garrison, Assessing metacognition in an online community of inquiry. The Internet and Higher Education, pp.183-190, 2011.

K. Ala-mutka, Mapping digital competence: Towards a conceptual understanding (JRC Technical Notes No. JRC 67075) (p. 60) Institute for Prospective Technological Studies (IPTS), 2011.

P. G. Altbach, The Dilemmas of Ranking, International Higher Education, issue.42, pp.2-3, 2006.
DOI : 10.6017/ihe.2006.42.7878

P. Amblard and L. Rollin, TIC et développement de compétences : Une réalité conditionnée. Questions Vives, Recherches en éducation, vol.7, issue.14, pp.17-35, 2010.

J. Anderson, ICT transforming education: A regional guide, 2010.

D. Apollon, Invention de soi et compétences à l'ère des réseaux sociaux. Questions Vives, Recherches en éducation, vol.7, issue.14, pp.147-159, 2010.
DOI : 10.4000/questionsvives.680

URL : http://questionsvives.revues.org/pdf/680

M. Ardid, J. A. Gómez-tejedor, J. M. Meseguer-dueñas, J. Riera, and A. Vidaurre, Online exams for blended assessment. Study of different application methodologies, Computers & Education, vol.81, pp.296-303, 2015.
DOI : 10.1016/j.compedu.2014.10.010

M. Armatte, Le statut changeant de la corrélation en économétrie (1910-1944) Revue économique, pp.617-631, 2001.
DOI : 10.3917/reco.523.0617

P. J. Armstrong, The Cdio Syllabus: Learning Outcomes For Engineering Education, Rethinking Engineering Education (p. 45?76), 2007.
DOI : 10.1007/978-0-387-38290-6_3

J. Audran, Le dispositif ne fait pas la situation : Heurs et malheurs des formations en ligne Transformation des regards sur la recherche en technologie de l'éducation (p. 173?188), 2010.

C. Bacani, Asia's search for excellence. Asiaweek. Consulté à l'adresse http, 1997.

A. Baccini, Statistique descriptive multidimensionnelle (pour les nuls), 2010.

M. Barak and A. Levenberg, Flexible thinking in learning: An individual differences measure for learning in technology-enhanced environments, Computers & Education, vol.99, pp.39-52, 2016.
DOI : 10.1016/j.compedu.2016.04.003

P. Baty, octobre 8) Rankings 09: Talking points. Times Higher Education. Consulté à l'adresse http, 2009.

P. Baty, World University Rankings 2010-11 methodology: Robust, transparent and sophisticated. Times Higher Education. Consulté à l'adresse https, 2011.

P. Baty, An evolving methodology: The Times Higher Education World University Rankings, Rankings and accountability in higher education : Uses and misuses (p. 41?54), 2013.
DOI : 10.3354/esep00145

M. Behrens, Standards : Quand le politique s'empare de l'évaluation, Recherche sur l'évaluation en éducation : Problématiques, méthodologies et épistémologies (p. 93?100), 2006.

C. G. Bellini, I. Filho, M. M. De-moura-junior, P. J. Pereira, R. De et al., Self-efficacy and anxiety of digital natives in face of compulsory computer-mediated tasks: A study about digital capabilities and limitations, Computers in Human Behavior, vol.59, pp.49-57, 2016.
DOI : 10.1016/j.chb.2016.01.015

B. Henda and M. , Formation à distance et outils numériques pour l'enseignement supérieur et la recherche en Asie-Pacifique (Cambodge, Laos, Vietnam) : Partie 1 - État des lieux (Rapport d'expertise dans le cadre de la mission « Numérique éducatif et services à la communauté universitaire francophone ») (p. 69) Bureau Asie-Pacifique, 2016.

S. Bennett, K. Maton, and L. Kervin, The ???digital natives??? debate: A critical review of the evidence, British Journal of Educational Technology, vol.40, issue.5, pp.39-775, 2008.
DOI : 10.4324/9780203413937

P. M. Bentler, Comparative fit indexes in structural models., Psychological Bulletin, vol.107, issue.2, pp.238-246, 1990.
DOI : 10.1037/0033-2909.107.2.238

P. M. Bentler and D. G. Bonett, Significance tests and goodness of fit in the analysis of covariance structures., Psychological Bulletin, vol.88, issue.3, pp.588-606, 1980.
DOI : 10.1037/0033-2909.88.3.588

D. Berthiaume, J. Lanarès, C. Jacqmot, L. Winer, and J. Rochat, L'évaluation des enseignements par les étudiants (EEE) Recherche et formation, pp.53-72, 2011.

M. Bétrancourt, L'ergonomie des TICE : Quelles recherches pour quels usages sur le terrain ? Transformation des regards sur la recherche en technologie de l'éducation (p. 77?89), 2007.

P. Beurnier and F. Duquesne, Une approche méthodologique pour l'évaluation de la gestion des innovations pédagogiques. Mesure et évaluation en éducation, pp.27-42, 1988.

J. Béziat, Le courriel, pour un tutorat de proximité, 57), [en ligne], 2003.

A. Bhattacherjee, Understanding Information Systems Continuance: An Expectation-Confirmation Model, MIS Quarterly, vol.25, issue.3, pp.351-370, 2001.
DOI : 10.2307/3250921

URL : http://aisel.aisnet.org/cgi/viewcontent.cgi?article=2617&context=misq

A. Bhattacherjee and G. Premkumar, Understanding changes in belief and attitude toward information technology usage: A theoretical model and longitudinal test, MIS quarterly, vol.28, issue.2, pp.229-254, 2004.

M. Biasutti, The student experience of a collaborative e-learning university module, Computers & Education, vol.57, issue.3, pp.1865-1875, 2011.
DOI : 10.1016/j.compedu.2011.04.006

J. Blais, Les standards de performance en éducation. Mesure et évaluation en éducation, pp.31-93, 2008.
DOI : 10.7202/1025009ar

URL : http://www.erudit.org/fr/revues/mee/2008-v31-n2-mee01401/1025009ar.pdf

B. S. Bloom, Taxonomy of educational objectives: The classification of educational goals. Handbook I: Cognitive domain, 1956.

B. S. Bloom, Learning for mastery, Evaluation Comment, vol.1, issue.2, pp.1-12, 1968.

B. S. Bloom, G. F. Madaus, and J. T. Hastings, Evaluation to improve learning, 1981.

B. Podgornik, B. Dolni?ar, D. ?orgo, A. Bartol, and T. , Development, testing, and validation of an information literacy test (ILT) for higher education, Journal of the Association for Information Science and Technology, vol.41, issue.1, pp.67-2420, 2016.
DOI : 10.1177/0961000608099896

J. Bourque, N. Poulin, and A. F. Cleaver, ??valuation de l???utilisation et de la pr??sentation des r??sultats d???analyses factorielles et d???analyses en composantes principales en ??ducation, Revue des sciences de l'??ducation, vol.32, issue.2, p.325, 2006.
DOI : 10.7202/014411ar

URL : http://www.erudit.org/fr/revues/rse/2006-v32-n2-rse1456/014411ar.pdf

M. Bower, Deriving a typology of Web 2.0 learning technologies, 763?777, 2016.
DOI : 10.1504/IJLT.2007.012368

J. D. Brown, Principal components analysis and exploratory factor analysis ? Definitions, differences, and choices, Shiken: JALT Testing & Evaluation SIG Newsletter, vol.13, issue.1, pp.26-30, 2009.

C. S. Bruce, Information literacy as a catalyst for educational change: A background paper Lifelong Learning: Whose responsibility and what is your contribution?, 2004.

A. L. Bundy, Australian and New Zealand information literacy framework: principles, standards and practice, Australian and New Zealand Institute for Information Literacy, 2004.

R. Burton, J. Blais, and J. Gilles, Technologies et évaluation dans l'enseignement supérieur, Évaluation et enseignement supérieur (p. 85?105), 2013.

R. Burton, S. Borruat, B. Charlier, N. Coltice, N. Deschryver et al., Vers une typologie des dispositifs hybrides de formation en enseignement sup??rieur, Distances et savoirs, pp.69-96, 2011.
DOI : 10.3166/ds.9.69-96

S. Caird and A. Lane, Conceptualising the role of information and communication technologies in the design of higher education teaching models used in the UK, British Journal of Educational Technology, vol.51, issue.4, pp.58-70, 2015.
DOI : 10.1080/00131880903354741

V. S. Carlos and R. G. Rodrigues, Web site quality evaluation in Higher Education Institutions, Procedia Technology, vol.5, pp.273-282, 2012.
DOI : 10.1016/j.protcy.2012.09.030

URL : http://doi.org/10.1016/j.protcy.2012.09.030

R. J. Casey, P. Gentile, and S. W. Bigger, Teaching appraisal in higher education: an Australian perspective, Higher Education, vol.34, issue.4, pp.459-482, 1997.
DOI : 10.1023/A:1003042830109

R. B. Cattell, The Scree Test For The Number Of Factors, Multivariate Behavioral Research, vol.1, issue.2, pp.245-276, 1966.
DOI : 10.1207/s15327906mbr0102_10

R. Catts and J. Lau, Towards Information Literacy Indicators (Conceptual framework paper No. CI, 2008.

J. Causer, Le titre, le poste et la compétence. Questions Vives, Recherches en éducation, vol.7, issue.17, pp.19-36, 2012.
DOI : 10.4000/questionsvives.1002

URL : http://questionsvives.revues.org/pdf/1002

S. Cerbelle, L'enseignement supérieur au Vietnam : Les enjeux d'une réforme inspirée des orientations occidentales. Cahiers de la recherche sur l'éducation et les savoirs, pp.239-262, 2016.

B. Charlier and D. Peraya, Transformation des regards sur la recherche en technologie de l'éducation, 2010.
DOI : 10.3917/dbu.charl.2007.01

URL : https://archive-ouverte.unige.ch/unige:17123/ATTACHMENT01

N. M. Chase and B. Clegg, Effects of email utilization on higher education professionals User perception and influencing factors of technology in everyday life (p. 233?247), Information Science Reference, 2013.

C. Chen and C. Wu, Effects of different video lecture types on sustained attention, emotion, cognitive load, and learning performance, Computers & Education, vol.80, pp.108-121, 2015.
DOI : 10.1016/j.compedu.2014.08.015

Y. Chen and I. Chengalur-smith, Factors influencing students' use of a library Web portal: Applying course-integrated information literacy instruction as an intervention, The Internet and Higher Education, vol.26, pp.42-55, 2015.
DOI : 10.1016/j.iheduc.2015.04.005

R. Cheung and D. Vogel, Predicting user acceptance of collaborative technologies: An extension of the technology acceptance model for e-learning, Computers & Education, vol.63, pp.160-175, 2013.
DOI : 10.1016/j.compedu.2012.12.003

S. Christoun, H. Aubin, C. Hannon, and R. Wolk, Web site usability in higher education Consulté à l'adresse http, Information Systems Education Journal, vol.4, issue.110, 2006.

M. Clarke, Quality Assessment Lessons from Australia and New Zealand, Higher Education in Europe, vol.79, issue.2, pp.183-197, 2005.
DOI : 10.1080/03797720500260140

P. Coen, Intégrer les TIC dans son enseignement ou changer son enseignement pour intégrer les TIC : Une question de formation ou de transformation ? Transformation des regards sur la recherche en technologie de l'éducation (p. 123?136), 2010.
DOI : 10.3917/dbu.charl.2007.01.0123

J. Contreras, E. Hare, M. Escamilla, and H. Raventos, Principal domains of quantitative anxiety trait in subjects with lifetime history of mania, Journal of Affective Disorders, vol.136, issue.1-2, pp.136-69, 2012.
DOI : 10.1016/j.jad.2011.06.036

J. M. Conway and A. I. Huffcutt, A Review and Evaluation of Exploratory Factor Analysis Practices in Organizational Research, Organizational Research Methods, vol.6, issue.2, pp.147-168, 2003.
DOI : 10.1037/0033-2909.99.3.432

S. M. Corrall, Benchmarking strategic engagement with information literacy in higher education: Towards a working model, Information Research, vol.12, issue.4, 2007.

A. B. Costello and J. W. Osborne, Best practices in exploratory factor analysis: Four recommendations for getting the most from your analysis. Practical Assessment, Research & Evaluation, issue.7, pp.10-11, 2005.

E. F. Crawley, Creating the CDIO Syllabus, a universal template for engineering education, 32nd Annual Frontiers in Education, pp.3-8, 2002.
DOI : 10.1109/FIE.2002.1158202

L. J. Cronbach, Coefficient alpha and the internal structure of tests, Psychometrika, vol.8, issue.3, pp.297-334, 1951.
DOI : 10.1111/j.2044-8317.1950.tb00280.x

M. ?uku?i?, ?. Gara?a, and M. Jadri?, Online self-assessment and students' success in higher education institutions, Computers & Education, vol.72, pp.100-109, 2014.
DOI : 10.1016/j.compedu.2013.10.018

R. Culver, R. Mcgrann, and G. Lehmann, Preparing students for ABET a-k, Frontiers in Education, 2005. FIE'05. Proceedings 35th Annual Conference, pp.2-15, 2005.
DOI : 10.1109/fie.2005.1611890

S. Cunningham, Les systèmes de classement par université et groupes de disciplines et les sciences humaines, les arts et les sciences sociales, Higher Education in Europe, issue.2?3, pp.33-233, 2008.

N. Dabbagh and A. Kitsantas, Personal Learning Environments, social media, and selfregulated learning: A natural formula for connecting formal and informal learning. The Internet and Higher Education, pp.3-8, 2012.
DOI : 10.1016/j.iheduc.2011.06.002

G. Da?han and B. Akkoyunlu, Modeling the continuance usage intention of online learning environments, Computers in Human Behavior, vol.60, 2016.
DOI : 10.1016/j.chb.2016.02.066

H. Daguet and J. Wallet, Du bon usage du « non-usage » des TICE, Recherches & Éducations, issue.6, pp.35-53, 2012.

D. B. Daniel and W. D. Woody, E-textbooks at what cost? Performance and use of electronic v. print texts, Computers & Education, vol.62, pp.18-23, 2013.
DOI : 10.1016/j.compedu.2012.10.016

F. Dauphin, Teenagers??? digital culture and practices, Questions vives recherches en ??ducation, vol.7, issue.Vol.7 n??17, pp.37-52, 2012.
DOI : 10.3917/psyt.151.0021

F. D. Davis, Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology, MIS Quarterly, vol.13, issue.3, pp.319-340, 1989.
DOI : 10.2307/249008

J. De-ketele, La notion émergente de compétence dans la construction des apprentissages, Recherche sur l'évaluation en éducation : Problématiques, méthodologies et épistémologies (p. 17?24), 2006.

J. De-ketele, Des effets positifs et pervers des classements internationaux dans l'évaluation de la recherche et des chercheurs, Évaluation et enseignement supérieur (p. 165?188), 2013.

J. De-ketele and F. Gerard, La validation des épreuves d'évaluation selon l'approche par les compétences, Mesure et évaluation en education, pp.1-26, 2005.

L. De-mesnard, On some flaws of university rankings: The example of the SCImago report, The Journal of Socio-Economics, vol.41, issue.5, pp.41-495, 2012.
DOI : 10.1016/j.socec.2012.04.011

URL : https://hal.archives-ouvertes.fr/hal-00700684

J. Dejean, Les démarches qualité dans l'enseignement supérieur, entre évaluation et contrôle, Les démarches qualité dans l'enseignement supérieur en Europe (p. 15?53), 2007.

J. Delors, L'éducation : Un trésor est caché dedans (Rapport à l'UNESCO de la Commission internationale sur l'éducation pour le vingt et unième siècle No. ED, p.45, 1996.

B. Denman, Comment définir l'université du XXIe siècle ? Politiques et gestion de l'enseignement supérieur, pp.9-30, 2005.

P. Detroz, L'évaluation des enseignements par les étudiants : Une mesure à la hauteur ? In Leurres de la qualité dans l'enseignement supérieur ? Variations internationales sur un thème ambigu (p. 189?202), 2014.

P. Detroz and J. Blais, Les étudiants sont-ils compétents pour évaluer la qualité des enseignements ? Mesure et évaluation en éducation, pp.5-30, 2012.
DOI : 10.7202/1024668ar

URL : http://www.erudit.org/fr/revues/mee/2012-v35-n3-mee01362/1024668ar.pdf

A. Dillon, Beyond usability: Process, outcome and affect in human-computer interactions, Canadian Journal of Library and Information Science, vol.26, issue.4, pp.57-69, 2002.

A. Dillon and M. G. Morris, User acceptance of new information technology: Theories and models, Annual Review of Information Science and Technology, pp.31-34, 1996.

D. M. Dimitrov, Statistical methods for validation of assessment scale data in counseling and related fields, 2014.

T. Dinh-ba, First year experience of CDIO adoption into an information technology program, Proceedings of the 7th International CDIO Conference, pp.695-705, 2011.

E. Dobler, e-Textbooks, Journal of Adolescent & Adult Literacy, vol.57, issue.3, pp.482-491, 2015.
DOI : 10.1002/JAAL.223

M. Dobrota and M. Dobrota, ARWU ranking uncertainty and sensitivity: What if the award factor was Excluded?, Journal of the Association for Information Science and Technology, vol.65, issue.6, pp.480-482, 2016.
DOI : 10.1002/asi.23207

J. Doumont, The cognitive style of PowerPoint: Slides are not all evil, pp.64-70, 2005.

R. A. Ellis, P. Ginns, and L. Piggott, E???learning in higher education: some key aspects and their relationship to approaches to study, Higher Education Research & Development, pp.303-318, 2009.
DOI : 10.1080/07294360902839909

J. A. Elwood and G. R. Maclean, To use or not to use: Psychometric properties of the willingness to use technology (WUT) instrument in three Asian contexts, Computers & Education, vol.58, issue.4, pp.1360-1371, 2012.
DOI : 10.1016/j.compedu.2011.11.008

Y. Engeström, Learning by expanding: An activity-theoretical approach to developmental research, 1987.
DOI : 10.1017/CBO9781139814744

M. Enserink, Who ranks the university rankers?, Science, issue.5841, pp.317-1026, 2007.
DOI : 10.1126/science.317.5841.1026

N. Entwistle, Improving teaching through research on student learning University teaching: International perspectives (p. 73?112), 1998.

N. Entwistle, V. Mccune, and J. Hounsell, Approaches to study and perceptions of university teaching-learning environments: Concepts, measures and preliminary findings (Enhancing Teaching-Learning Environments in Undergraduate Courses Project No. Occasional Report 1), 2002.

N. Entwistle and P. Ramsden, Understanding student learning, 1983.

H. Etzkowitz, Innovation in Innovation: The Triple Helix of University-Industry-Government Relations, Social Science Information, vol.42, issue.3, pp.293-337, 2003.
DOI : 10.3152/147154300781781779

L. R. Fabrigar, D. T. Wegener, R. C. Maccallum, and E. J. Strahan, Evaluating the use of exploratory factor analysis in psychological research., Psychological Methods, vol.4, issue.3, pp.272-299, 1999.
DOI : 10.1037/1082-989X.4.3.272

I. Faurie, C. Leemput, and . Van-de, Influence du sentiment d'efficacité informatique sur les usages d'internet des étudiants. L'Orientation Scolaire et Professionnelle, pp.533-552, 2007.
DOI : 10.4000/osp.1549

G. Federkeil, Quelques aspects de la méthodologie de classement ? le classement du CHE des universités allemandes. L'Enseignement supérieur en, Europe, vol.XXVII, issue.4, pp.389-398, 2002.

R. M. Felder and R. Brent, The ABC's of engineering education: ABET, Bloom's taxonomy, cooperative learning, and so on, Proceedings of the 2004 American Society for Engineering Education Annual Conference & Exposition, 2004.

H. Fielding, ???Any Time, Any Place???: The Myth of Universal Access and the Semiprivate Space of Online Education, Computers and Composition, vol.40, pp.103-114, 2016.
DOI : 10.1016/j.compcom.2016.03.002

G. Figari, L'évaluation des dispositifs éducatifs. Mesure et évaluation en éducation, pp.31-77, 2008.

G. Figari and D. Remaud, Méthodologie d'évaluation en éducation et formation : Ou l'enquête évaluative, 2014.

G. Figari and C. Tourmen, La référentialisation : une façon de modéliser l'évaluation de programme, entre théorie et pratique, Vers une comparaison des approches au Québec et en France. Mesure et évaluation en éducation, pp.29-34, 2006.

P. Flament, L'évaluation de la qualité : Un exercice de saisie d'opportunité de progrès pour les établissements d'enseignement supérieur, Les démarches qualité dans l'enseignement supérieur en Europe (p. 75?122), 2007.

F. J. Floyd and K. F. Widaman, Factor analysis in the development and refinement of clinical assessment instruments., Psychological Assessment, vol.7, issue.3, p.286, 1995.
DOI : 10.1037/1040-3590.7.3.286

B. A. Frey and D. J. Birnbaum, Learners' perceptions on the value of PowerPoint in lectures (No. ED 467 192) University of Pittsburg. Consulté à l'adresse http, p.467192, 2002.

L. K. Fryer and H. N. Bovee, Supporting students' motivation for e-learning: Teachers matter on and offline. The Internet and Higher Education, pp.21-29, 2016.
DOI : 10.1016/j.iheduc.2016.03.003

M. Gazaille, Tutorat à distance et développement des compétences professionnelles des futurs enseignants d'anglais langue seconde. Questions Vives, Recherches en éducation, vol.7, issue.14, pp.37-54, 2010.
DOI : 10.4000/questionsvives.509

URL : http://questionsvives.revues.org/pdf/509

A. Gazni and Z. Ghaseminik, Author practices in citing other authors, institutions, and journals, Journal of the Association for Information Science and Technology, vol.4, issue.2, pp.67-2536, 2016.
DOI : 10.1016/j.joi.2009.11.005

S. Genelot and B. Suchaut, L'évaluation des innovations pédagogiques : Quelles modalités de coopération entre les différents acteurs ? Mesure et évaluation en éducation, pp.23-42, 2000.

M. Gilroy, Higher education migrates to YouTube and social networks, Education Digest, vol.75, issue.7, pp.18-22, 2010.

Y. Gingras, La fièvre de l'évaluation de la recherche Du mauvais usage de faux indicateurs (p. 15), 2008.
DOI : 10.1177/075910630810000107

URL : http://bms.revues.org/pdf/3313

P. Ginns and R. Ellis, Quality in blended learning: Exploring the relationships between on-line and face-to-face teaching and learning. The Internet and Higher Education, pp.53-64, 2007.

P. Ginns and R. A. Ellis, Evaluating the quality of e-learning at the degree level in the student experience of blended learning, British Journal of Educational Technology, vol.22, issue.4, pp.652-663, 2009.
DOI : 10.4135/9781848608320.n2

P. Ginns, M. Prosser, and S. Barrie, Students??? perceptions of teaching quality in higher education: the perspective of currently enrolled students, Studies in Higher Education, pp.603-615, 2007.
DOI : 10.1080/03075079712331381121

P. Glewwe and H. A. Patrinos, The role of the private sector in education in Vietnam: Evidence from the Vietnam Living Standards Survey, World Development, vol.27, issue.5, pp.887-902, 1999.
DOI : 10.1596/0-8213-4167-7

T. Gobert, Après la certification B2i, vers des compétences sous-jacentes et socionumériques ? Questions Vives, Recherches en éducation, vol.7, issue.17, pp.89-104, 2012.
DOI : 10.4000/questionsvives.1013

URL : http://questionsvives.revues.org/pdf/1013

N. Gold, Stakeholder and program evaluation: Characterizations and reflections. New Directions for Program Evaluation, pp.63-72, 1983.
DOI : 10.1002/ev.1326

B. Gonzalez-pereira, V. Guerrero-bote, and F. De-moya-anegón, The SJR indicator: A new indicator of journals' scientific prestige. arXiv:0912.4141. Consulté à l'adresse http, 2009.

B. González-pereira, V. P. Guerrero-bote, and F. Moya-anegón, A new approach to the metric of journals??? scientific prestige: The SJR indicator, Journal of Informetrics, vol.4, issue.3, pp.379-391, 2010.
DOI : 10.1016/j.joi.2010.03.002

P. Goodyear, C. Jones, M. Asensio, V. Hodgson, and C. Steeples, Networked Learning in Higher Education: Students??? Expectations and Experiences, Higher Education, vol.31, issue.2, pp.50-473, 2005.
DOI : 10.1080/0968776000080203

M. Goss, J. Castek, and M. Manderino, Disciplinary and Digital Literacies: Three Synergies, Journal of Adolescent & Adult Literacy, vol.23, issue.2, pp.335-340, 2016.
DOI : 10.1207/s1532690xci2302_1

K. A. Goyette, Stratification and the Emergence of the Postsecondary Private Education Sector in Vietnam, Comparative Education Review, vol.56, issue.2, pp.197-222, 2012.
DOI : 10.1086/661183

D. Green, What is quality in higher education? Concepts, policy and practice What is quality in higher education? (p. 1?30), 1994.

L. Guillevin, Classement de??Shanghai: valorisons nos universit??s en??am??liorant le??classement des??publications internationales, La Presse M??dicale, vol.36, issue.12, pp.1709-1711, 2007.
DOI : 10.1016/j.lpm.2007.09.006

C. Hague and S. Payton, Digital literacy across the curriculum UK: Futurelab. Consulté à l'adresse www.futurelab.org.uk, Bristol, 2010.

M. R. Hall, S. M. Culver, and P. L. Burge, Faculty Teaching Practices as Predictors of Student Satisfaction with a General Education Curriculum, The Journal of General Education, vol.61, issue.4, pp.61-352, 2012.
DOI : 10.1353/jge.2012.0030

G. Harman, M. Hayden, T. Pham, and . Nghi, Higher Education in Vietnam: Reform, Challenges and Priorities, Reforming higher education in Vietnam: Challenges and priorities (p. 1?14), 2009.
DOI : 10.1007/978-90-481-3694-0_1

G. Harman, N. Nguyen-thi, and . Bich, Reforming teaching and learning in Vietnam's higher education system Reforming higher education in Vietnam: Challenges and priorities (p. 65?86), 2009.

L. Harvey, Quality is not free! Quality monitoring alone will not improve quality. Tertiary Education and Management, pp.133-143, 1997.
DOI : 10.1080/13583883.1997.9966916

L. Harvey and D. Green, Defining quality. Assessment and Evaluation in Higher Education, pp.9-34, 1993.

L. Harvey and M. Hébert, ??valuation de la qualit?? de l???enseignement par les ??tudiantes et ??tudiants, Mesure et évaluation en éducation, pp.31-60, 2012.
DOI : 10.7202/1024669ar

H. Haste, What is ???competence??? and how should education incorporate new technology's tools to generate ???competent civic agents???, Curriculum Journal, vol.20, issue.3, pp.207-223, 2009.
DOI : DOI: 10.1177/0002764297040005008

M. Hayden and . Dao-van-khanh, Private higher education in Vietnam Reforming higher education in Vietnam: Challenges and priorities (p. 215?226), 2009.

M. Hayden, . Lam-quang, and . Thiep, Vietnam's higher education system Reforming higher education in Vietnam: Challenges and priorities (p. 15?30), 2009.

Ø. Helgesen and E. Nesset, Images, Satisfaction and Antecedents: Drivers of Student Loyalty? A Case Study of a Norwegian University College, Corporate Reputation Review, vol.60, issue.April, pp.38-59, 2007.
DOI : 10.2307/1251929

N. Henaff, Financement de l'éducation au Viêt Nam : L'Envers du décor. Revue internationale d'éducation de Sèvres, pp.79-88, 2014.
DOI : 10.4000/ries.3687

URL : http://ries.revues.org/pdf/3687

A. Hill, T. Arford, A. Lubitow, and L. M. Smollin, ???I???m Ambivalent about It???, Teaching Sociology, vol.51, issue.12, pp.40-242, 2012.
DOI : 10.2307/1318830

D. Hodges and N. Burchell, Business graduate competencies: Employers' views on importance and performance, Asia-Pacific Journal of Cooperative Education, vol.4, issue.2, pp.16-22, 2003.

D. Hooper, J. Coughlan, and M. Mullen, Structural equation modelling: Guidelines for determining model fit, Electronic Journal of Business Research Methods, vol.6, issue.1, pp.53-60, 2008.

E. R. House, Trends in Evaluation, Educational Researcher, vol.19, issue.3, pp.24-28, 1990.
DOI : 10.2307/1176068

M. Hung and C. Chou, Students' perceptions of instructors' roles in blended and online learning environments: A comparative study, Computers & Education, vol.81, pp.315-325, 2015.
DOI : 10.1016/j.compedu.2014.10.022

M. Hurteau, L???implication des d??tenteurs d???enjeux (stakeholders) au sein de la d??marche d?????valuation de programme: probl??me et/ou solution ?, Mesure et évaluation en éducation, pp.31-63, 2008.
DOI : 10.7202/1024965ar

T. Husén, The idea of the university, Prospects, vol.II, issue.No. 3, p.48, 1991.
DOI : 10.1007/BF02336059

D. L. Jackson, J. A. Gillaspy-jr, and R. Purc-stephenson, Reporting practices in confirmatory factor analysis: An overview and some recommendations., Psychological Methods, vol.14, issue.1, pp.6-23, 2009.
DOI : 10.1037/a0014694

A. Jaillet, L'importance de l'interactivit?? ??ducative dans les Discussions Synchrones Num??riques, Canadian Journal of Education / Revue canadienne de l'??ducation, vol.29, issue.4, pp.949-974, 2006.
DOI : 10.2307/20054206

K. E. James, L. A. Burke, and H. M. Hutchins, Powerful or Pointless? Faculty Versus Student Perceptions of PowerPoint Use in Business Education, Business Communication Quarterly, vol.67, issue.4, pp.374-396, 2006.
DOI : 10.1177/1080569903262027

A. U. Jan and V. Contreras, Technology acceptance model for the use of information technology in universities, Computers in Human Behavior, vol.27, issue.2, pp.845-851, 2011.
DOI : 10.1016/j.chb.2010.11.009

J. Janssen and S. Stoyanov, Online consultation on experts' views on digital competence (JRC Technical Reports No. EUR 25475 EN) (p. 74), 2012.
DOI : 10.1016/j.compedu.2013.06.008

URL : http://dspace.ou.nl/bitstream/1820/4986/1/Experts%e2%80%99%20Views%20on%20Digital%20CompetencePreprint.pdf

J. Janssen, S. Stoyanov, A. Ferrari, Y. Punie, K. Pannekeet et al., Experts' views on digital competence: Commonalities and differences, Computers & Education, vol.68, pp.473-481, 2013.
DOI : 10.1016/j.compedu.2013.06.008

URL : http://dspace.ou.nl/bitstream/1820/4986/1/Experts%e2%80%99%20Views%20on%20Digital%20CompetencePreprint.pdf

D. Jobbins, Moving to a Global Stage: A Media View, Higher Education in Europe, vol.30, issue.2, pp.137-145, 2005.
DOI : 10.1080/0379772022000071869

S. Joksimovi?, D. Ga?evi?, T. M. Loughin, V. Kovanovi?, and M. Hatala, Learning at distance: Effects of interaction traces on academic achievement, Computers & Education, vol.87, pp.204-217, 2015.
DOI : 10.1016/j.compedu.2015.07.002

M. Jou, R. D. Tennyson, J. Wang, and S. Huang, A study on the usability of E-books and APP in engineering courses: A case study on mechanical drawing, Computers & Education, vol.92, issue.93, pp.92-93, 2016.
DOI : 10.1016/j.compedu.2015.10.004

R. Junco and C. Clem, Predicting course outcomes with digital textbook usage data. The Internet and Higher Education, pp.54-63, 2015.
DOI : 10.1016/j.iheduc.2015.06.001

M. Kaddouri, A. Bouamri, and T. Azzimani, Le non-usage des TIC en contexte universitaire : Entre signes, sujets et sens, Recherches & Éducations, issue.6, pp.71-88, 2012.

T. Karsenti, Comment le recours aux TIC en p??dagogie universitaire peut favoriser la motivation des ??tudiants??: le cas d???un cours m??diatis?? sur le Web, Nouveaux c@hiers de la recherche en ??ducation, vol.4, issue.3, pp.455-484, 1997.
DOI : 10.7202/1017306ar

URL : http://www.erudit.org/fr/revues/cre/1997-v4-n3-cre0721/1017306ar.pdf

T. Karsenti, Comment s'articuler les facteurs qui influencent leur utilisation ? Transformation des regards sur la recherche en technologie de l'éducation (p. 201?218), 2010.

T. Karsenti, G. Dumouchel, and V. Komis, Las competencias informacionales de los estudiantes vinculadas a la Web 2.0: propuesta de un modelo destinado a orientar la capacitaci??n, Documentation et biblioth??ques, vol.60, issue.1, pp.20-30, 2014.
DOI : 10.7202/1022859ar

H. Kianifar, R. Sadeghi, and L. Zarifmahmoudi, Comparison Between Impact Factor, Eigenfactor Metrics, and SCimago Journal Rank Indicator of Pediatric Neurology Journals, Acta Informatica Medica, vol.22, issue.2, pp.103-106, 2014.
DOI : 10.5455/aim.2014.22.103-106

URL : http://www.ncbi.nlm.nih.gov/pmc/articles/PMC4008039

M. M. King, C. T. Bergstrom, S. J. Correll, J. Jacquet, and J. D. West, Men set their own cites high: Gender and self-citation across fields and over time, 2016.

O. Kivinen and J. Hedman, World-wide university rankings: A Scandinavian approach, Scientometrics, vol.64, issue.1, pp.391-408, 2007.
DOI : 10.1007/s11192-007-1820-y

K. Kline, Jean Baudrillard and the Limits of Critical Media Literacy, Educational Theory, vol.66, issue.5, pp.641-656, 2016.
DOI : 10.1111/edth.12203

M. J. Koehler and P. Mishra, What Happens When Teachers Design Educational Technology? The Development of Technological Pedagogical Content Knowledge, Journal of Educational Computing Research, vol.41, issue.1, pp.131-152, 2005.
DOI : 10.1007/BF02297091

D. R. Krathwohl, A revision of Bloom's taxonomy: An overview. Theory Into Practice, pp.212-218, 2002.

C. Lai, Q. Wang, X. Li, and X. Hu, The influence of individual espoused cultural values on self-directed use of technology for language learning beyond the classroom, Computers in Human Behavior, vol.62, pp.676-688, 2016.
DOI : 10.1016/j.chb.2016.04.039

G. Lameul and C. Loisy, Comprendre la pédagogie universitaire numérique au sein du dialogue entre chercheurs practiciens, La pédagogie universitaire à l'heure du numérique: Questionnement et éclairage de la recherche, pp.203-220, 2014.

G. Langouët and J. Porlier, Mesure et statistique en milieu éducatif, 1994.

L. Deist, F. D. Winterton, and J. , What is competence? Human Resource Development International, pp.27-46, 2005.

L. Huu-khoa, Le maître fait naître le sens. Revue internationale d'éducation de Sèvres, pp.49-60, 2015.

L. T. and K. Huong, Vietnamese higher education in the context of globalization: Qualitative or quantitative targets? International Education Journal: Comparative Perspectives, pp.17-29, 2014.

M. Lebrun, Des technologies pour enseigner et apprendre, 2007.
DOI : 10.3917/dbu.lebru.2007.01

M. Lebrun, N. Lacelle, and J. Boutin, Gen??se et essor du concept de litt??ratie m??diatique multimodale, M??moires du livre, vol.3, issue.2, 2012.
DOI : 10.7202/1009351ar

B. Leclercq, La valeur du savoir, Contrôler la qualité dans l'enseignement supérieur (p. 135?168), 2012.

J. Lee, Online support service quality, online learning acceptance, and student satisfaction. The Internet and Higher Education, pp.277-283, 2010.
DOI : 10.1016/j.iheduc.2010.08.002

Y. Lee, The role of perceived resources in online learning adoption, Computers & Education, vol.50, issue.4, pp.1423-1438, 2008.
DOI : 10.1016/j.compedu.2007.01.001

J. Lewin-jones and V. Mason, Understanding style, language and etiquette in email communication in higher education: a survey, Research in Post-Compulsory Education, pp.75-90, 2014.
DOI : 10.1017/CBO9780511615184

M. Liu, Blending a class video blog to optimize student learning outcomes in higher education. The Internet and Higher Education, pp.44-53, 2016.

N. C. Liu, The Academic Ranking of World Universities and its future direction, Rankings and accountability in higher education : Uses and misuses (p. 23?40), 2013.

N. C. Liu, Y. Cheng, and L. Liu, Academic ranking of world universities using scientometrics?? - A comment to the ???Fatal Attraction???, Scientometrics, vol.64, issue.1, pp.101-109, 2005.
DOI : 10.1007/s11192-005-0241-z

. Ly-thanh-hue and H. A. Jalil, Attitudes towards ICT integration into curriculum and usage among university lecturers in Vietnam, International Journal of Instruction, vol.6, issue.2, pp.53-66, 2013.

B. Maftuh, Status of ICT integration in education in Southeast Asian countries. Présenté à Tsukuba international conference: Innovation of classroom teaching and learning through lesson study, pp.17-20, 2011.

S. Marginson, University Rankings and Social Science, European Journal of Education, vol.74, issue.1, pp.45-59, 2014.
DOI : 10.1177/000312240907400104

URL : http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.658.9736

P. Marquet, L'impact des TIC dans l'enseignement et la formation : Mesures, modèles et méthodes (Note de synthèse présentée en vue de l'obtention de l'Habilitation à Diriger des Recherches), 2003.

P. Marquet, Intérêt du concept de conflit instrumental pour la compréhension des usages des EIAH (p. 383?388) Présenté à Conférence EIAH 2005-Environnements Informatiques pour l'Apprentissage Humain, pp.25-27, 2005.

P. Marquet, Les non-usages des TIC : Modélisations, explications, remédiations, Recherches & éducations, issue.6, pp.11-14, 2012.

P. Marquet and B. Coulibaly, The concept of instrumental conflict: An application of the theory of activity to computer-supported teaching-learning situations Education in a technological world: Communicating current and emerging research and technological efforts, A. Méndez- Vilas (Éd.), pp.478-490, 2011.

H. W. Marsh, SEEQ: A RELIABLE, VALID, AND USEFUL INSTRUMENT FOR COLLECTING STUDENTS' EVALUATIONS OF UNIVERSITY TEACHING, British Journal of Educational Psychology, vol.52, issue.1, pp.77-95, 1982.
DOI : 10.1111/j.2044-8279.1982.tb02505.x

H. W. Marsh, Students' evaluations of University teaching: Research findings, methodological issues, and directions for future research, International Journal of Educational Research, vol.11, issue.3, pp.253-388, 1987.
DOI : 10.1016/0883-0355(87)90001-2

H. W. Marsh, Students' evaluations of university teaching: Dimensionality, reliability, validity, potential biases and usefulness The scholarship of teaching and learning in higher education: An evidence-based perspective, pp.319-383, 2007.

H. W. Marsh and M. Bailey, Multidimensional Students' Evaluations of Teaching Effectiveness, The Journal of Higher Education, vol.82, issue.1, pp.1-18, 1993.
DOI : 10.1037/0022-0663.82.2.250

J. Martin, La trajectoire ??ducative du Vi??t-nam depuis 1945??: logiques politiques et logiques sociales, Autrepart, vol.17, issue.1, pp.13-27, 2001.
DOI : 10.3917/autr.017.0013

M. Martin and A. Stella, Assurance qualité externe dans l'enseignement supérieur : Les options, 2007.

K. Mathieson, Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior, Information Systems Research, vol.2, issue.3, pp.173-191, 1991.
DOI : 10.1287/isre.2.3.173

P. Mishra and M. J. Koehler, Technological Pedagogical Content Knowledge: A Framework for Teacher Knowledge, Teachers College Record, vol.13, issue.3, pp.1017-1054, 2006.
DOI : 10.1007/BF02297091

H. F. Moed, The impact-factors debate: the ISI's uses and limits, Nature, vol.415, issue.6873, pp.415-731, 2002.
DOI : 10.1038/415101a

H. F. Moed and G. Halevi, Multidimensional assessment of scholarly research impact, Journal of the Association for Information Science and Technology, vol.12, issue.5, p.66, 2015.
DOI : 10.1007/BF02016675

P. Montesinos, J. M. Carot, J. Martinez, and F. Mora, Le classement de la troisième mission des universités de classe mondiale: Au delà de l'enseignement et de la recherche, pp.33-245, 2008.

G. C. Moore and I. Benbasat, Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation, Information Systems Research, vol.2, issue.3, pp.192-222, 1991.
DOI : 10.1287/isre.2.3.192

R. Morse, septembre 23) Check out the new list of World's Best Universities Consulté à l'adresse http://www.usnews.com/education/blogs/college- rankings-blog, U.S. News & World Report, vol.23, issue.09, 2010.

R. Morse, How U.S. News calculated the Best Global Universities rankings, U.S. News & World Report, 2015.

J. H. Newman, Discourse 2. Theology a branch of knowledge In The idea of a university (New impression 1907, p. 19?42). London, United Kingdom: Longmans, Green, and Co. Consulté à l'adresse http, 1852.

E. W. Ngai, J. K. Poon, and Y. H. Chan, Empirical examination of the adoption of WebCT using TAM, Computers & Education, vol.48, issue.2, pp.250-267, 2007.
DOI : 10.1016/j.compedu.2004.11.007

. Nguyen-huu-binh, Fiabilité et validité du Modèle d'acceptation de la technologie (TAM) dans le contexte d'apprenants vietnamiens du français comme langue étrangère face aux TIC, pp.38-50, 2014.

. Nguyen-kim-dung and C. Mcinnis, The possibility of using student evaluations in Vietnamese higher education, Quality in Higher Education, pp.151-158, 2002.

N. Nguyen and P. J. Williams, An ICT supported sociocultural approach to improve the teaching of physics, Asia-Pacific Science Education, vol.24, issue.6, pp.41029-41045, 2016.
DOI : 10.1088/0031-9120/24/6/001

P. Nguyen-thuy, Le discours officiel sur l'histoire de l'éducation au Vietnam. Revue internationale d'éducation de Sèvres, (Colloque : L'éducation en Asie en 2014 : Quels enjeux mondiaux ?). Consulté à l'adresse http, p.3742, 2014.

T. Nguyen-xuan, Higher education in Vietnam: Key areas need assistance. Higher Education Policy, pp.137-143, 1997.

J. Nielsen, Usability engineering, 1993.

R. Normand, La mesure de l'école : politique des standards et management par la qualité. Cahiers de la recherche sur l'éducation et les savoirs, pp.67-82, 2005.

/. Management, Skills for innovation and research Consulté à l'adresse http://www.keepeek.com/Digital- Asset-Management/oecd/science-and-technology/skills-for-innovation-and- research_9789264097490-en OECD OECD Skills Outlook 2013: First results from the Survey of Adult Skill, Science, technology and innovation in Viet Nam, 2011.

/. Management, industry-and-services/science-technology-and-innovation-in-viet- nam_9789264213500-en

T. Opthof and L. Leydesdorff, Caveats for the journal and field normalizations in the CWTS (???Leiden???) evaluations of research performance, Journal of Informetrics, vol.4, issue.3, pp.423-430, 2010.
DOI : 10.1016/j.joi.2010.02.003

N. O-'rourke and L. Hatcher, A step-by-step approach to using SAS for factor analysis and structural equation modeling, 2013.

J. A. Orr, ABET Criteria 2000: institutional preparation and experience Teaching and Learning in an Era of Change, Frontiers in Education Conference 27th Annual Conference, pp.1185-1188, 1997.

C. Papi, Causes et motifs du non-usage de ressources numériques : Logiques d'usage des étudiants en formation initiale, Recherches & Éducations, issue.6, pp.127-142, 2012.

C. Papi, Des référentiels à la validation des compétences numériques : Questionnements et dispositifs. Questions Vives, Recherches en éducation, vol.7, issue.17, pp.11-17, 2012.

G. Paquette, C. Ricciardi-rigault, I. De-la-teja, and C. Paquin, Le Campus Virtuel : Un réseau d'acteurs et de moyens diversifiés, Journal of Distance Education, vol.12, issue.12, pp.85-101, 1997.

J. Peeraer and P. Van-petegem, ICT in teacher education in an emerging developing country: Vietnam???s baseline situation at the start of ???The Year of ICT???, Computers & Education, vol.56, issue.4, pp.974-982, 2011.
DOI : 10.1016/j.compedu.2010.11.015

J. Peeraer and P. Van-petegem, Information and communication technology in teacher education in Vietnam: from policy to practice, Educational Research for Policy and Practice, vol.11, issue.3, pp.89-103, 2012.
DOI : 10.1007/s10639-006-9016-2

J. Peeraer and P. Van-petegem, Integration or transformation? Looking in the future of Information and Communication Technology in education in Vietnam, Evaluation and Program Planning, vol.48, pp.47-56, 2015.
DOI : 10.1016/j.evalprogplan.2014.09.005

D. Peraya, Un regard sur la « distance », vue de la « présence ». Distances et savoirs, pp.445-452, 2011.

J. F. Perellon, Assurance qualité et accréditation dans l'enseignement supérieur en Europe : Point de situation dans un contexte changeant, Les démarches qualité dans l'enseignement supérieur en Europe (p. 55?74), 2007.

D. Persico, S. Manca, and F. Pozzi, Adapting the Technology Acceptance Model to evaluate the innovative potential of e-learning systems, Computers in Human Behavior, vol.30, pp.614-622, 2014.
DOI : 10.1016/j.chb.2013.07.045

T. Phan-thi, . Nga, and T. Locke, Sources of self-efficacy of Vietnamese EFL teachers: A qualitative study. Teaching and Teacher Education, pp.73-82, 2015.

J. W. Prados, Can ABET really make a difference?, International Journal of Engineering Education, vol.20, issue.3, pp.315-317, 2004.

D. D. Prior, J. Mazanov, D. Meacheam, G. Heaslip, and J. Hanson, Attitude, digital literacy and self efficacy: Flow-on effects for online learning behavior. The Internet and Higher Education, pp.91-97, 2016.
DOI : 10.1016/j.iheduc.2016.01.001

C. D. Quintana, J. Mora, P. J. Pérez, and L. E. Vila, Enhancing The Development Of Competencies: the role of UBC, European Journal of Education, vol.3, issue.485, pp.10-24, 2016.
DOI : 10.7771/1541-5015.1061

P. Rabardel, Les hommes et les technologies; approche cognitive des instruments contemporains Consulté à l'adresse https, 1995.

P. Rabardel and G. Bourmaud, From computer to instrument system: a developmental perspective, Interacting with Computers, vol.15, issue.5, pp.665-691, 2003.
DOI : 10.1016/S0953-5438(03)00058-4

P. Ramsden, A performance indicator of teaching quality in higher education: The Course Experience Questionnaire, Studies in Higher Education, pp.129-150, 1991.
DOI : 10.1111/j.2044-8279.1989.tb03086.x

P. Ramsden, The context of learning in academic departments The experience of learning (p. 198?216), 1997.

C. Rehn and U. Kronman, décembre 15) Bibliometric handbook for Karolinska Institutet. Karolinska Institutet. Consulté à l'adresse http, 2008.

C. Rehn, U. Kronman, and D. Wadskog, août 22) Bibliometric indicators ? definitions and usage at Karolinska Institutet. Karolinska Institutet. Consulté à l'adresse http, 2007.

S. Ren, G. Zu, and H. Wang, Statistics hide impact of non-English journals, Nature, vol.415, issue.6873, pp.415-732, 2002.
DOI : 10.1038/415101a

A. J. Rockinson-szapkiw, J. Courduff, K. Carter, and D. Bennett, Electronic versus traditional print textbooks: A comparison study on the influence of university students' learning, Computers & Education, vol.63, pp.259-266, 2013.
DOI : 10.1016/j.compedu.2012.11.022

X. Roegiers, Analyser une action d'éducation ou de formation (3e édition), 2007.
DOI : 10.3917/dbu.roegi.2007.01

M. Romainville, Une expérience d'élaboration collective de critères de qualité L'évaluation de l'enseignement par les étudiants : Approches critiques et pratiques innovantes (p. 145?163), 2012.

M. Romainville and C. Coggi, Conclusion L'évaluation de l'enseignement par les étudiants : Approches critiques et pratiques innovantes, pp.255-266, 2012.

S. Roodt, Using YouTube to support student engagement for the net generation in higher education, Proceedings of the 4th International Conference on IS Management and Evaluation: ICIME (p. 223?231). RMIT University Vietnam, pp.13-14, 2013.

T. Rosman, A. Mayer, and G. Krampen, A longitudinal study on information-seeking knowledge in psychology undergraduates: Exploring the role of information literacy instruction and working memory capacity, Computers & Education, vol.96, 2016.
DOI : 10.1016/j.compedu.2016.02.011

J. Salmi and A. Saroyan, Les palmar??s d'universit??s comme moyens d'action, Politiques et gestion de l'enseignement sup??rieur, vol.19, issue.2, pp.33-74, 2007.
DOI : 10.1787/hemp-v19-art10-fr

R. A. Sánchez and A. D. Hueros, Motivational factors that influence the acceptance of Moodle using TAM, Computers in Human Behavior, vol.26, issue.6, pp.1632-1640, 2010.
DOI : 10.1016/j.chb.2010.06.011

M. J. Sánchez-franco, B. Peral-peral, and Á. F. Villarejo-ramos, Users' intrinsic and extrinsic drivers to use a web-based educational environment, Computers & Education, vol.74, pp.81-97, 2014.
DOI : 10.1016/j.compedu.2014.02.001

M. Sandbothe, Media Philosophy and Media Education in the Age of the Internet, Journal of the Philosophy of Education, vol.34, issue.1, pp.53-69, 2000.
DOI : 10.1111/1467-9752.00155

S. Saurabh and A. S. Sairam, Professors - the new YouTube stars: education through Web 2.0 and social network, International Journal of Web Based Communities, vol.9, issue.2, pp.212-232, 2013.
DOI : 10.1504/IJWBC.2013.053245

K. Schermelleh-engel, H. Moosbrugger, and H. Müller, Evaluating the fit of structural equation models: Tests of significance and descriptive goodness-of-fit measures, Methods of Psychological Research Online, vol.8, issue.2, pp.23-74, 2003.

D. A. Schmidt, E. Baran, A. D. Thompson, P. Mishra, M. J. Koehler et al., Technological Pedagogical Content Knowledge (TPACK), Journal of Research on Technology in Education, vol.25, issue.2, pp.123-149, 2009.
DOI : 10.3102/0013189X015002004

N. Schmitt, Uses and abuses of coefficient alpha., Psychological Assessment, vol.8, issue.4, pp.350-353, 1996.
DOI : 10.1037/1040-3590.8.4.350

A. Schofield, An introduction to benchmarking in higher education, Benchmarking in higher education : A study conducted by the Commonwealth Higher Education Management Service (UNESCO, pp.6-11, 1998.

A. Schofield, Benchmarking: an overview of approaches and issues in implementation, Benchmarking in higher education : A study conducted by the Commonwealth Higher Education Management Service (UNESCO, pp.12-31, 1998.

J. T. Schugar, H. Schugar, and C. Penny, A nook or a book? Comparing college students' reading comprehension levels, critical reading, and study skills, International Journal of Technology in Teaching and Learning, vol.7, issue.2, pp.174-192, 2011.

K. Schwab, The Global Competitiveness Report 2015?2016, World Economic Forum, 2015.

K. Schwab, The Global Competitiveness Report 2016?2017, World Economic Forum, 2016.

. Scimago, SCImago Institutions Rankings (SIR), World Report, p.52, 2009.

G. Scimago-research, Consulté à l'adresse http

J. E. Scott and S. Walczak, Cognitive engagement with a multimedia ERP training tool: Assessing computer self-efficacy and technology acceptance, Information & Management, vol.46, issue.4, pp.221-232, 2009.
DOI : 10.1016/j.im.2008.10.003

P. Scott, Ranking higher education institutions: A critical perspective, Rankings and accountability in higher education : Uses and misuses (p. 113?128), 2013.

C. Shelton, ???Virtually mandatory???: A survey of how discipline and institutional commitment shape university lecturers??? perceptions of technology, British Journal of Educational Technology, vol.10, issue.2, pp.748-759, 2014.
DOI : 10.1111/j.1467-8535.2008.00910.x

G. Sheridan, Vietnam higher education sector analysis (Technical Assistance Consultant's Report No. ADB TA 7105 VIE) (p. 40), 2010.

L. S. Shulman, Those Who Understand: Knowledge Growth in Teaching, Educational Researcher, vol.15, issue.2, pp.4-14, 1986.
DOI : 10.3102/0013189X015002004

L. S. Shulman, Knowledge and Teaching: Foundations of the New Reform, Harvard Educational Review, vol.57, issue.1, pp.1-23, 1987.
DOI : 10.17763/haer.57.1.j463w79r56455411

B. Simonnot, Apprehending innovation through ICT uses in higher education: conceptual and methodological questions, Distances et médiations des savoirs, 2013.
DOI : 10.4000/communicationorganisation.1983

URL : https://hal.archives-ouvertes.fr/hal-01311025

P. Stott, The perils of a lack of student engagement: Reflections of a ???lonely, brave, and rather exposed??? online instructor, British Journal of Educational Technology, vol.12, issue.1, pp.51-64, 2016.
DOI : 10.1080/13562510601102131

J. Strijbos, N. Engels, and K. Struyven, Criteria and standards of generic competences at bachelor degree level: A review study, Educational Research Review, vol.14, pp.18-32, 2015.
DOI : 10.1016/j.edurev.2015.01.001

J. E. Susskind, Limits of PowerPoint???s Power: Enhancing students??? self-efficacy and attitudes but not their behavior, Computers & Education, vol.50, issue.4, pp.1228-1239, 2008.
DOI : 10.1016/j.compedu.2006.12.001

E. Tan and N. Pearce, Open education videos in the classroom: exploring the opportunities and barriers to the use of YouTube in teaching introductory sociology, Research in Learning Technology, vol.19, issue.sup1, pp.19-125, 2012.
DOI : 10.3402/rlt.v19s1/7783

L. Tao and D. Reinking, What research reveals about email in education Consulté à l'adresse https, Présenté à 40th Annual Meeting of the College Reading Association, p.408572, 1996.

M. Tavakol and R. Dennick, Making sense of Cronbach's alpha, International Journal of Medical Education, vol.2, issue.2, pp.53-55, 2011.
DOI : 10.5116/ijme.4dfb.8dfd

A. K. Taylor, Students Learn Equally Well From Digital as From Paperbound Texts, Teaching of Psychology, vol.30, issue.1, pp.278-281, 2011.
DOI : 10.2307/747941

S. Taylor and P. A. Todd, Understanding Information Technology Usage: A Test of Competing Models, Information Systems Research, vol.6, issue.2, pp.144-176, 1995.
DOI : 10.1287/isre.6.2.144

T. Teo, C. B. Lee, and C. S. Chai, Understanding pre-service teachers' computer attitudes: applying and extending the technology acceptance model, Journal of Computer Assisted Learning, vol.44, issue.2, pp.128-143, 2008.
DOI : 10.2190/3GNY-APR6-51Q8-402N

T. Teo, S. L. Wong, and C. S. Chai, A cross-cultural examination of the intention to use technology between Singaporean and Malaysian pre-service teachers: An application of the Technology Acceptance Model (TAM), Educational Technology & Society, vol.11, issue.4, pp.265-280, 2008.

T. Tikkanen, Lifelong Learning and Skills Development in the Context of Innovation Performance, Learning across generations in Europe (p. 95?120), 2014.
DOI : 10.1007/978-94-6209-902-9_9

C. Tourmen, Cinquième application : Évaluation de compétences Méthodologie d'évaluation en éducation et formation : Ou l'enquête évaluative (p. 163?175), 2014.

T. Ngoc-ca, T. Nguyen-thi, and . Huong, Vietnam Digital Review of Asia Pacific, 2009.

T. Ng?c-thêm, Recherche sur l'identité de la culture vietnamienne. (Ph?m Xuân & Phan Th? H?ng, Trad.) (Th? Gi?i), 2008.

P. Tran, Training learners to use Quizlet vocabulary activities on mobile phones in Vietnam with Facebook, JALT CALL Journal, vol.12, issue.1, pp.43-56, 2016.

. Tran-quang-trung and F. W. Swierczek, Skills development in higher education in Vietnam, Asia Pacific Business Review, vol.15, issue.4, pp.565-586, 2009.
DOI : 10.1080/13602380802364175

A. Tricot, F. Plégat-soutjis, J. Camps, A. Amiel, G. Lutz et al., Utilité, utilisabilité, acceptabilité: Interpréter les relations entre trois dimensions de l'évaluation des EIAH, Environnements Informatiques pour l'Apprentissage Humain 2003 (p. 391?402), 2003.

A. Tricot and M. Tricot, Un cadre formel pour interpréter les liens entre utilisabilité et utilité des systèmes d'information (p. 195?202) Présenté à Colloque Ergo-IHM, pp.3-6, 2000.

B. Trilling and C. Fadel, Learning past and future, 21st century skills: Learning for life in our times (p. 3?19), 2012.

A. Usher and M. Savino, A world of difference: A global survey of university league tables, Canadian Education Report Series), p.63, 2006.

D. Van-damme, Internationalization and quality assurance: Towards worldwide accreditation?, European Journal for Education Law and Policy, vol.4, issue.1, pp.1-20, 2000.
DOI : 10.1023/A:1009994906190

N. Van-dyke, Vingt ans de registres de résultats universitaires. L'enseignement supérieur en Europe, pp.7-32, 2005.

N. Van-dyke, Les disparités de l'auto-évaluation et de l'évaluation par les pairs dans les schémas de classement des universités, Enseignement Supérieur en Europe, issue.2?3, pp.33-273, 2008.

E. M. Van-raaij and J. J. Schepers, The acceptance and use of a virtual learning environment in China, Computers & Education, vol.50, issue.3, pp.50-838, 2008.
DOI : 10.1016/j.compedu.2006.09.001

A. F. Van-raan, The use of bibliometric analysis in research performance assessment and monitoring of interdisciplinary scientific developments, pp.20-29, 2003.

A. F. Van-raan, Fatal attraction: Conceptual and methodological problems in the ranking of universities by bibliometric methods, Scientometrics, vol.62, issue.1, pp.133-143, 2005.
DOI : 10.1007/s11192-005-0008-6

F. Van-vught and F. Ziegele, U-Multirank: A user-driven and multi-dimensional ranking tool in global higher education and research, Rankings and accountability in higher education : Uses and misuses (p. 257?280), 2013.

V. Venkatesh and H. Bala, Technology Acceptance Model 3 and a Research Agenda on Interventions, Decision Sciences, vol.7, issue.2, pp.273-315, 2008.
DOI : 10.1086/209402

V. Venkatesh and F. D. Davis, A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies, Management Science, vol.46, issue.2, pp.186-204, 2000.
DOI : 10.1287/mnsc.46.2.186.11926

V. Venkatesh, M. G. Morris, G. B. Davis, and F. D. Davis, User acceptance of information technology: Toward a unified view, MIS Quarterly, vol.27, issue.3, pp.425-478, 2003.

G. Vergnaud, Développement cognitif et évaluation des compétences, Recherche sur l'évaluation en éducation : Problématiques, méthodologies et épistémologies (p. 167?175), 2006.

B. Véroone, La construction à tâtons de l'action publique européenne en faveur du classement des universités U-Multirank. Education et sociétés, pp.19-33, 2015.

J. Viens, Intégration des savoirs d'expérience et de la recherche : L'Incontournable systémique Transformation des regards sur la recherche en technologie de l'éducation (p. 155?172), 2010.

S. Vincent-lancrin, Innovation, Skills, and Adult Learning: two or three things we know about them, European Journal of Education, vol.1, issue.2, pp.146-153, 2016.
DOI : 10.1787/9789264215696-en

L. Vl?sceanu, L. Grünberg, and D. Pârlea, Quality assurance and accreditation: a glossary of basic terms and definitions (Revised and updated edition), pp.UNESCO-CEPES, 2007.

L. Waltman, C. Calero-medina, J. Kosten, E. C. Noyons, R. J. Tijssen et al., The Leiden ranking 2011/2012: Data collection, indicators, and interpretation, Journal of the American Society for Information Science and Technology, vol.5, issue.1, pp.63-2419, 2012.
DOI : 10.1016/j.joi.2010.08.001

URL : http://arxiv.org/pdf/1202.3941

C. H. Weiss, The stakeholder approach to evaluation: Origins and promise. New Directions for Program Evaluation, pp.3-14, 1983.

C. H. Weiss, Toward the future of stakeholder approaches in evaluation. New Directions for Program Evaluation, pp.83-96, 1983.

A. R. Welch, Internationalisation of Vietnamese higher education: Retrospect and prospect Reforming higher education in Vietnam: Challenges and priorities (p. 197?213), 2009.

D. F. Westerheijden, L. Cremonini, and R. Van-empel, Accreditation in Vietnam???s Higher Education System, Reforming higher education in Vietnam: Challenges and priorities (p. 183?195), 2009.
DOI : 10.1007/978-90-481-3694-0_13

B. Williams, T. Brown, and A. Onsman, Exploratory factor analysis: A five-step guide for novices, Article 990399, 2010.

K. L. Wilson, A. Lizzio, and P. Ramsden, The development, validation and application of the Course Experience Questionnaire, Studies in Higher Education, vol.2, issue.1, pp.33-53, 1997.
DOI : 10.1080/1353832950010102

D. L. Worthington and D. G. Levasseur, To provide or not to provide course PowerPoint slides? The impact of instructor-provided slides upon student attendance and performance, Computers & Education, vol.85, pp.14-22, 2015.
DOI : 10.1016/j.compedu.2015.02.002

R. L. Worthington and T. A. Whittaker, Scale Development Research, The Counseling Psychologist, vol.99, issue.6, pp.34-806, 2006.
DOI : 10.1037/0033-2909.99.3.432

Y. Yeh, Y. Hsu, H. Wu, F. Hwang, and T. Lin, Developing and validating technological pedagogical content knowledge-practical (TPACK-practical) through the Delphi survey technique, British Journal of Educational Technology, vol.5, issue.4, pp.707-722, 2014.
DOI : 10.5465/AMR.1989.4308371

A. G. Yong and S. Pearce, A Beginner???s Guide to Factor Analysis: Focusing on Exploratory Factor Analysis, Tutorials in Quantitative Methods for Psychology, vol.11, issue.2, pp.79-94, 2013.
DOI : 10.2307/1164846

N. Younès and J. Gay, L'évaluation des enseignements par les étudiants dans les démarches qualité : Vers une alternative à des dérives quantitatives normatives et consuméristes Leurres de la qualité dans l'enseignement supérieur ? : Variations internationales sur un thème ambigu (p. 201?216), 2014.

N. Younès, R. Colet, N. Detroz, P. Sylvestre, and E. , La dynamique paradoxale de l'évaluation de l'enseignement par les étudiants, Évaluation et enseignement supérieur, pp.109-126, 2013.

N. Younès and M. Romainville, Les transformations actuelles de l'EEE. Mesure et évaluation en éducation, pp.175-199, 2012.

J. Young and E. Chapman, Generic competency frameworks: A brief historical overview. Education Research and Perspectives, pp.1-24, 2010.

M. Zlatovi?, I. Balaban, and D. Kermek, Using online assessments to stimulate learning strategies and achievement of learning goals, Computers & Education, vol.91, pp.91-123, 2015.
DOI : 10.1016/j.compedu.2015.09.012

X. Zou and X. Zhang, Effect of different score reports of Web-based formative test on students' self-regulated learning, Computers & Education, vol.66, pp.54-63, 2013.
DOI : 10.1016/j.compedu.2013.02.016