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Les TIC au service de la qualité des formations : le cas des programmes vietnamiens évalués par l'ASEAN University Network

Abstract : Since more than twenty years, the educational quality has been subject to lots of public debates in Vietnam. Several renovation solutions was adopted without achieving the expected results. As the country has strongly integrated the international market, ICT-based innovation and international quality assessment become first priorities fixed in the national educational policies. A lot of training programmes have been assessed by the ASEAN University Network (AUN). Among the criteria used in this quality-assurance assessment, encompassing 15 sub-criteria that relate more or less to the use of the ICT in the educational activities. We analyzed the results of four Vietnamese programmes assessed in 2009 and 2011 and founded that there is a significant difference of the perception about the ICT use quality between the internal stakeholders and the external assessors in these programmes. From this revelation, we aim to elaborate a measurement instrument which may help all of the programme’s internal or external stakeholders to identify the factors contributing to the students’ satisfaction about the ICT use in their degree courses. Some existing models such as TAM, CEQ, SCEQ, eLEQ were integrated in the context of AUN-QA assessment at the programme level. The survey was conducted at five Vietnamese programmes assessed in 2009, 2011 and 2014, with 453 full responses. The data analysis confirms the validity of our proposed measurement model.
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Dai Nguyen Tan. Les TIC au service de la qualité des formations : le cas des programmes vietnamiens évalués par l'ASEAN University Network. Education. Université de Strasbourg, 2017. Français. ⟨NNT : 2017STRAG004⟩. ⟨tel-01599708⟩

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