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Big data, surveillance et confiance : la question de la traçabilité dans le milieu aéroportuaire

Abstract : This research project questions, in a comprehensive and critical way, the presence of digital traces in the era of Big Data. This reflection opens up in the relation between Surveillance and Trust. In recent years, “Big Data” has massively and repeatedly been used in order to describe a new societal dynamic that would be characterized by the production of massive quantities of data. Furthermore, enormous potential benefits from using new statistical tools to analyze these data generated from connected objects and tools in more and more human actions. The airport sector is currently facing a major transformation, fueled by the explosion of data within its structure. The data generated during a passenger's journey are now extremely massive. There is no doubt that the management of this data is an important lever for the safety, the improvement of services and the comfort of the passenger. However, the expected benefits raise a great question: Where do these data go? We do not know. And as long as we do not know, how can we trust? These considerations are being examined at Larnaca airport in Cyprus. The different angles of approach as well as the diversity of the actors required the creation of a multidimensional corpus, resulting from a mixed methodology, in order to have a comprehensive approach to the subject. This corpus includes interviews, questionnaires and life stories of passengers and professionals. The qualitative and quantitative analysis that followed was based on a theoretical framework previously elaborated, in order to cross the representations of the actors concerning the surveillance and the trust and finally, highlight the different inherent visions to this issue.
Keywords : Data Airport
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Submitted on : Monday, September 25, 2017 - 3:07:06 PM
Last modification on : Thursday, June 17, 2021 - 3:12:04 PM
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  • HAL Id : tel-01592865, version 1



Elena Hadjipavlou. Big data, surveillance et confiance : la question de la traçabilité dans le milieu aéroportuaire. Sciences de l'information et de la communication. Université Côte d'Azur, 2016. Français. ⟨NNT : 2016AZUR2044⟩. ⟨tel-01592865⟩



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