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La médiation en santé : Contribution à une étude des conflits et des différends dans la relation de soins

Abstract : Mediation may be defined as the action of the mediator who mediates between two or more persons to resolve a conflict or dispute. In the field of health, especially in caring relationships conflicts and disputes may happen actually. Health affects the state of being of the persons, their privacy, their integrity and so relationships which arise from this with health care providers are necessarily influenced with a certain sensitivity. That is why this area is regarded as a potentiel provider of stress. Therefore, it is of interest to study the mediation as an unique alternative to resolve a dispute. To focus on the legal nature of the mediation is essential to differentiate it from other alternatives and to assess strengths and weaknesses of such an approach. This will then allow to apply a suitable legal regime to mediation. Because of the current shortcomings, particularly with regard to the supervision of the mediator, the finding of an inevitable reshuffle mediation scheme should be made. This will necessarily combine flexibility and supervision for an optimal efficiency.
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Anne Gibelin. La médiation en santé : Contribution à une étude des conflits et des différends dans la relation de soins. Droit. Université Montpellier, 2015. Français. ⟨NNT : 2015MONTD011⟩. ⟨tel-01342613⟩

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