De l'analyse de l'activité à la conception organisationnelle négociée : le cas d'un projet industriel

Abstract : This thesis concerns the organizational design. Work organization is a special object because it recovers several dimensions of a situation of work. Indeed, at the same time, it relates to the prescribed, symbolic and material structure, offering a framework to the employees activity but also the activity of the employees and the system of regulations which they set up to make it effective. Taking into consideration this definition of the work organization, we define the organizational design as any collective process which makes possible to (re)conceiving, in a formal or abstract way, the components of the prescribed structure to support an acceptable and successful activity from the point of view of the whole of the actors of this process.To conceive a prescribed structure, we are convinced that an acceptable compromise by all the actors of the organization of work passes by the taking into account of the real work of the employees. This condition requires a certain structuring of the activity of the organizational design. Within the framework of the accompaniment of an industrial project of automation of production machine tools coupled to a reduction of manpower, we analyzed the dialogues of the originators duriing organizational design meetings. This analysis shows that :- the organizational simulation recently developed in ergonomics is a resource to structure a design which is based on a dialogue centered on rela work and,- the acculturation to the analysis of the activity of designers, thanks to the intervention of the ergonomist and his tools, can negotiate organizational design based on knowledge of the actual work.Furthermore, the results schow tat subjects of negotation relate more acquisition of room for maneuver.To specify the objects of negotiation and the crieria of design is to better understand the organizational design in order to equip best. Moreover, this thesis aims to appreciate the function of ther ergonomicist within the organizational design. Lastly, besides bringing methodological elements for the organizational design, this research proposes a definition of the organization of work under the angle of the negotiation.
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Agathe Lecoester. De l'analyse de l'activité à la conception organisationnelle négociée : le cas d'un projet industriel. Gestion et management. Université Charles de Gaulle - Lille III, 2015. Français. ⟨NNT : 2015LIL30051⟩. ⟨tel-01304955⟩

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