Management des risques intégré des navires et de leurs armements Un ferry peut-il être une organisation à haute fiabilité ?

Abstract : Despite the technological developments making the ships more "safe", the recent accidents – Costa Concordia (2012), Sewol (2014), Norman Atlantic (2014) - remind us that the maritime transport remains a risk activity. For as much, the maritime traffic has never been as important, either in number of vessels or in tons of freight transported, and these accidents have a relatively low frequency. The multiplication of regulations and conventions (SOLAS, MARPOL, STCW, ISM, ISPS, MLC 2006, etc.) is intended to reduce them because their consequences can be quickly dramatic: hundreds, or even thousands, of people may lose their lives due to a shipwreck. Thus, ferries have an imperative of reliability counteracting the dangers that threaten them. The responsibilities which weigh on the crew are important, and each day they have to lead the ship of a point A to a point B safely while respecting the deadlines. This thesis is concerned with the organizational reliability by examining the organization allowing the crew, in link with the stakeholders (shipping company, approved inspection body, etc.), to seize all of requirements for risk management and performance expected, in a context of globalization and increased competition. During our five-week boarding of two ferries, we combined a qualitative approach (observations, interviews) to a quantitative approach (questionnaires) to answer the question: a ferry can be a high reliability organization?
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Submitted on : Tuesday, November 24, 2015 - 10:06:23 AM
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Jonathan Ruillé. Management des risques intégré des navires et de leurs armements Un ferry peut-il être une organisation à haute fiabilité ?. Gestion et management. Université de Nantes, 2015. Français. ⟨tel-01232734⟩

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