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L'influence normative des groupes de référence sur les réponses à la musique : le rôle modérateur du construit de soi

Abstract : Normative influence has proved to be pervasive. However, despite the large amount of empirical results showing the extent of social norms influence on individual's responses (i.e. beliefs, attitude, behavior), a type of response, hedonic reactions, has been largely ignored by research. Thus, normative influence effect on hedonic reactions remains fundamentally unknown. Lack of results regarding such an effect raises important issues for marketing as many products' assessment depends on the pleasure their consumption provides (i.e. experiential goods). This research investigates immediate normative reference group influence for self-related motives on responses to music. Self-construal, a key moderator of normative influence is also considered. Few researches agreed on the idea that individuals with an independent self-construal (i.e. independents) are less sensitive to normative influence that individuals with an interdependent self-construal (i.e. interdependent). However, some results suggest that far from being insensitive to social norms, independents can even be, in particular settings, more influenced than interdependent. Thus, the hypothesis is made that if a group conveys a social identity which is consistent with independents' goals, then independents should identify to a greater extent with this group and be positively more influenced by the group norms than interdependent. An online experiment (n=278) and a laboratory experiment (n=190) are conducted. Results show that reference groups can exert an immediate normative influence for self-related motives on hedonic reactions to music, overall affective response (i.e. attitude), beliefs regarding the music “objective” quality and need to reexperience the music. Contrary to what was expected, self-construal do not moderate normative influence. However, results suggest that independents can identify to a greater extent to some groups than interdependents. Implications for research and marketing strategies are discussed.
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Youri Gentet. L'influence normative des groupes de référence sur les réponses à la musique : le rôle modérateur du construit de soi. Gestion et management. Université de Grenoble, 2014. Français. ⟨NNT : 2014GRENG005⟩. ⟨tel-01127170⟩

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