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Evaluating the capacity of a virtual r&d community of practice : The case of ALSTOM power hydro

Abstract : In this dissertation, we explore the potential of a forum to support collaboration and knowledge sharing among Virtual Communities of practice. We thus propose a coding scheme based on the Rainbow model and test it in order to analyze the content of two forums of R&D VcoP. We demonstrate that a forum supports asynchronous argumentative activities and thus enhances global collaboration and knowledge sharing among R&D VcoP members. We then propose an enriched model based on the work of Line Dube and tested it to characterize the R&D VcoP studied. We prove that the community configuration has a direct impact on the online dynamic of the community. We point out the main factors that play a key role in fostering online collaboration and knowledge sharing between R&D Virtual community members.
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Marie Fraslin. Evaluating the capacity of a virtual r&d community of practice : The case of ALSTOM power hydro. Social and Information Networks [cs.SI]. Université de Grenoble, 2013. English. ⟨NNT : 2013GRENI059⟩. ⟨tel-00957898⟩

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