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La gestion de la charge mentale des contrôleurs aériens en-route : apports de l'eye-tracking dans le cadre du projet européen SESAR

Abstract : The air traffic controllers, whose job is to ensure the safety of air traffic flow, will soon be faced to an unprecedented change in their work activity. To compensate a change of context, mainly associated with a significant increase of the air traffic density, the elaboration of a new air traffic control environment is considered. In particular, the introduction of new technologies (all electronic devices) causing the partial automation of the control task, has been defined as prospects for the En-Route air traffic control work position. These perspectives aim at reducing the air traffic controllers’ requirements in order to increase the capability threshold of air traffic management associated with air traffic control service rendered. Such a change may however query. Indeed, how to ensure the validation of these developments to the objectives? This research aims to study the air traffic controllers’ mental workload in different contexts. The objective of this approach is to assess the effects caused by such changes in the air traffic controllers’ daily work environment. The proposed assessment is based on a multidimensional approach mainly focused on the analysis of ocular parameters recorded through an eye-tracking technique in air traffic control situations ecologically valid with reference to the features of air traffic control task. The results deduced from the empirical work of this research were first used to characterize the management of mental workload carried by air traffic controllers during their activity in the nominal situation (reflecting the current air traffic control situation). The results obtained through this research also focused on the effects generated by the introduction of new computerized systems inducing a partial automation of the control task, and those induced by the level of training dedicated to the use of such systems on the management methods of cognitive resources employed by air traffic controllers.
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Submitted on : Friday, December 20, 2013 - 9:24:58 AM
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  • HAL Id : tel-00921212, version 1

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Caroline Martin. La gestion de la charge mentale des contrôleurs aériens en-route : apports de l'eye-tracking dans le cadre du projet européen SESAR. Psychologie. Université Toulouse le Mirail - Toulouse II, 2013. Français. ⟨NNT : 2013TOU20055⟩. ⟨tel-00921212⟩

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