Skip to Main content Skip to Navigation
Theses

Appropriation d’outils technologiques par les acteurs : le cas des entreprises du secteur financier au Cameroun

Abstract : The use of technological tools in companies can creates a change in the goals expected. This work deals with how these tools are used in order to predict the technological performances of companies.To reach this objective, we have combined, firstly, a quality method which, through interviews of 13 companies' executives of Cameroonian financial sector, made it easy for us to work out a set of questions understandable by everyone. Secondly, a complementary quantity method in which 365 financial agents of Cameroon working in Douala and Yaoundé answered different questions related with the mastering of technological tools.The results obtained respect the main objective of this research work, but , however, imply that social, economic and cultural parameters are taken into account in questions on the mastering of technological tools. Contrary to what suggested in the list of documents consulted, in the Cameroonian financial sector, technological tools are used only to reach the goals fixed by the hierarchy in advance. Non expected results are due to rough and low use of tools in companies, as well as to average training level of users. Which clearly means that technological tools are not mastered in that sector.On the whole, only one aspect of performance is noted in the use of technological tools by Cameroonian financial agents, depending on the environment: speedy execution. This performance is determined by two appropriation methods, one of which tends at innovating in order to solve unpredicted problems that appear in everyday work, the other naturally acquired through experience from everyday use of tools. This research work calls on managers' attention to integrate sociological factors of organizations so as to favor their technological performance.
Document type :
Theses
Complete list of metadatas

Cited literature [114 references]  Display  Hide  Download

https://tel.archives-ouvertes.fr/tel-00807270
Contributor : Abes Star :  Contact
Submitted on : Wednesday, April 3, 2013 - 11:22:17 AM
Last modification on : Friday, October 23, 2020 - 4:57:31 PM
Long-term archiving on: : Thursday, July 4, 2013 - 4:07:26 AM

File

30129_MBANG_2012_archivage.pdf...
Version validated by the jury (STAR)

Identifiers

  • HAL Id : tel-00807270, version 1

Collections

Citation

Cécile Esperance Mbang. Appropriation d’outils technologiques par les acteurs : le cas des entreprises du secteur financier au Cameroun. Gestion et management. Université Paris-Est, 2012. Français. ⟨NNT : 2012PEST0052⟩. ⟨tel-00807270⟩

Share

Metrics

Record views

813

Files downloads

8050