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Theses

Alignement stratégique des usages du système ERP : Emergence d’une hypothèse culturaliste

Abstract : The purpose of this thesis is to investigate the squares scope of the cultural dimension towards the phenomenon of strategic alignment of IS- subtlety insufficiently analyzed- even to include in depth the impact that can practice the organizational culture on the strategic alignment of ERP system usages, in particular during the post go-live step.A theoretical exploration, relevant to our scientific questioning, appeared to us as indispensable prerequisite to constitute at the same time the foundation and the justification of the proposed modeling. Which was probation of the professional reality with a selection of companies operating in Tunisia and being in the phase of the post go-live of their ERP systems. Making it, it seemed to us more constructive to adopt the qualitative/quantitative complementarity of both approaches at the level of our empirical approach, and it within the framework of a methodological triangulation. Our investigation took place in two waves. During the first one, 5 case studies were led from 16 semi-directive interviews with General Manager, Operational/Functional Director and IS Director involved in the strategic alignment of ERP system usages. Based on the results of the analysis conducted by the contents of the interviews, a survey by questionnaire was administered in the second phase with 55 Operational/Functional Director recovering from 22 companies.The diversity of the obtained results confirming at the same time the feasibility and the validation of the modeling research and tends to demonstrate the peculiarity of our reflection in which the main contribution lies in the emergence of an innovative culturalist hypothesis. Which applies the importance of taking into consideration of the organizational culture as stimulating potential of the strategic alignment of ERP system usages, the referee so at the managerial need concerning the control of the strategic alignment of the uses during the post go-live step.
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Nesrine Chtourou. Alignement stratégique des usages du système ERP : Emergence d’une hypothèse culturaliste. Gestion et management. Conservatoire national des arts et metiers - CNAM, 2012. Français. ⟨NNT : 2012CNAM0807⟩. ⟨tel-00730511⟩

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