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Gestion des risques et aide à la décision dans la chaîne logistique hospitalière : cas des blocs opératoires du CHU Sahloul

Abstract : The hospital systems are a place of health care distinguished by the variety of activities and situations with which they are confronted. This creates interactions leading into unexpected situations related to several risks.The risk management appears as an important concern for the decisions makers. More particularly, the risk management in the operating theatres has a major importance given that they are about a highly strategic in relation to the many activities they include and the costs they generate. The zero risk does not exist. Never theless, it can be reduced.This research aims to control risk management in operating rooms. This research gets in collaboration between l’Ecole Centrale de Lille and the University Hospital (UH) of Sousse Sahloul, field of study chosen to implement the proposed approach. Since non system of risk management has been implemented in this establishment, this work is significant and original for the UH Sahloul.Our approach is made up of several steps. First, following a comparison between the existing methods of risk management, we chose to adapt the method of risk management FMECA (Failure Modes, Effects and Criticality Analysis) in operating rooms of UH Sahloul, Sousse. We propose a decision support system for risk management based on multi-agent approach in order to guide contributors in the operating rooms making the best decisions to minimize risks which occur in UH Sahloul. Finally, a simulation based on the proposed approach is implemented in the UH Sahloul.
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Submitted on : Friday, July 6, 2012 - 1:03:15 AM
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Imen Ben Kahla -Touil. Gestion des risques et aide à la décision dans la chaîne logistique hospitalière : cas des blocs opératoires du CHU Sahloul. Autre. Ecole Centrale de Lille; Institut Supérieur de Gestion de Sousse, 2011. Français. ⟨NNT : 2011ECLI0010⟩. ⟨tel-00714925⟩

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