S. Engineering and .. , 22 2.3.2 Integrated composite services and interactive voice services, 29 2.3.5 Standardization of Service Delivery and open, p.35

.. State-of-the-art-conclusions, 45 2.5.1 Summary, p.45

.. Chapter-contribution, 46 3.1 Approach for achieving agility in development of telecom services 46 3.1.1 Agility principles for developing telecom services 46 3.1.2 Realizing agility with model-driven technology From the idea of a service to its realization, p.51

C. Discussion and .. , 75 3.4.1 MDA Application Issues 75 3.4.2 MDA advantages for service development limitations for service development, p.82

C. Perspectives and .. , Context of work: MDA and platform modernization, p.105

P. Multi-modality and .. , 107 5.3.1 TelcoML standardization effort

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