L'étalonnage, outil d'amélioration des performances dans les organisations publiques

Abstract : This doctoral thesis addresses / exlpores the impact of management control on public organizations. The / my purpose is to question and evaluate the role of benchmarking in the management of public organizations and the ways in which this currently much used / popular / strategy / method can impact on the management / functioning of public organizations. This work offerts a comprehensive review of what has been written in the field. It also provides an analytical framework to assess the particularities / specific features of those organizations, those which make it difficult to implement the classic strategies / tools of management control, that is lolf, dashboard or reporting. A survey has been carried out with a sample group, of about forty people consisting of academics and other professionals: chartered accountants, financial auditors, legal counsels. The obtained results helped validate our general hypothesis that benchmarking does constitute a tool which can greatly improve the performance and management of public organizations.
Document type :
Theses
domain_stic.gest. Université Paris-Est, 2010. French. <NNT : 2010PEST3003>


https://tel.archives-ouvertes.fr/tel-00593717
Contributor : ABES STAR <>
Submitted on : Tuesday, May 17, 2011 - 10:59:03 AM
Last modification on : Saturday, July 5, 2014 - 1:23:18 AM

File

WANGANI_2010.pdf
fileSource_public_star

Identifiers

  • HAL Id : tel-00593717, version 1

Collections

Citation

Simon Wangani. L'étalonnage, outil d'amélioration des performances dans les organisations publiques. domain_stic.gest. Université Paris-Est, 2010. French. <NNT : 2010PEST3003>. <tel-00593717>

Export

Share

Metrics

Consultation de
la notice

436

Téléchargement du document

421