Evaluation de la performance d'entreprise par les modèles

Abstract : My research works are focused in the domain of performance evaluation from enterprise models.
The first originality was to consider the performance through the notion of performance indicators measuring the ”a posteriori” performance of systems in operation.
The second originality of these works was to use enterprise models and in particular GRAI Models and process Models to define, implement, aggregate and verify the coherence of indicators.
The first part of these works was focused on the definition of reference performance indicators systems based on enterprise reference models defined for different domains as networked enterprises, mass customisation production systems, and Quality/Security/Environment integrated systems. Organisational interoperability was also considered as a performance being able to be characterised using graphs and measured between two systems.
These works were also oriented towards the coherence analysis between control variables of a system thanks to the formalisation and the aggregation of the performance for the system in operation as well as during its design.
The future works aims at improving the appropriateness of performance indicators systems by the daily users. These works are focused on the macroscopic integration of existing methods, then on the interoperability between business intelligence tools and ERP and finally on the management of evolution of enterprise using model based performance.
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Habilitation à diriger des recherches
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  • HAL Id : tel-00271654, version 1

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Yves Ducq. Evaluation de la performance d'entreprise par les modèles. Sciences de l'ingénieur [physics]. Université Sciences et Technologies - Bordeaux I, 2007. ⟨tel-00271654⟩

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