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Intégration des besoins des utilisateurs pour la conception de systèmes d'information interactifs.
Application à la conception d'un système d'information voyageurs multimodal (SIVM)

Abstract : This work concerns the integration of human centered design principles in the design process of an Interactive Information System (IIS). Activity analysis produces knowledge about the use strategies. This knowledge gives the bases of the specification of the system to develop. The hypothesis of this work is that to guarantee the right transfer of this knowledge along the design process, it must be expressed in a language as closed as possible to an implementation language. To realize this transfer, we developed the RAMSES method. RAMSES proposes a user centered IIS design processing method, which is comprised of five steps: data collecting, data analysis, system modeling based on information flow representation, specification and evaluation of specifications. This method has been applied to the design of a multimodal traveler information system.
First, we analyzed the context of the application: the information of travelers faced with traffic perturbations. We built and applied an ergonomic methodology to collect and analyze the travelers' needs in different disturbed situations. In order to model data collected, we adopted an object oriented approach. Objects and relations represent the different actors, places, data and tools and their interactions. We built a generic model of the knowledge gathered in the users' needs analysis step. This model has been translated into the UML formalism for the specification step. In the last part of this work, we implemented an application based on the OO model. This application is a tool for aiding in the design of an interactive information system. This tool supports the validation of the functional specifications by helping the dialogue between the activity analyst and the system designer.
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https://tel.archives-ouvertes.fr/tel-00204747
Contributor : Assia Mouloudi <>
Submitted on : Tuesday, January 15, 2008 - 2:50:09 PM
Last modification on : Friday, October 23, 2020 - 4:40:55 PM
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Assia Mouloudi. Intégration des besoins des utilisateurs pour la conception de systèmes d'information interactifs.
Application à la conception d'un système d'information voyageurs multimodal (SIVM). Interface homme-machine [cs.HC]. Université de Technologie de Compiègne, 2007. Français. ⟨tel-00204747⟩

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