Skip to Main content Skip to Navigation
Theses

Privatisation des services urbains et desserte des quartiers défavorisés : une responsabilité sociale en partage.
Le cas des services d'eau et d'assainissement, d'électricité et de télécommunications dans les quartiers « carenciados » de l'agglomération de Buenos Aires (Argentine) de 1991 à 2004

Abstract : This thesis confronts the notion of "privatization" with that of "universal urban services" by
questioning the concept of "corporate social responsibility" It investigates the management practices of water, electricity and telecommunications operators in the greater Buenos Aires with respect to a "new" category of customers: those who live in shantytowns, lower-income neighbourhoods or housing projects, grouped in this research under the heading of carenciados neighbourhoods. The basic urban services were an integral part of the large privatization programme implemented under the pressure of international financial institutions in the early 1990s and, as such, make a particularly relevant vehicle for the critical analysis of the social efficiency of public utility companies run according to market principles. Through an analysis of the companies' discourses and practices, this thesis explores their motivation for implementing development programs, developing the required professionalization processes and building specific skills for the teams in charge of the projects. It also proposes an analysis of the evolutions of the tripartite relation "carenciados neighbourhoods - private companies - local authorities" and, more widely, of patterns of cooperation between the various players in the field. In offering a rereading of Jacques Girin's "organizational arrangements" theory, this thesis provides a novel analysis of the sectorial discrepancies in the responses of Argentinean companies to the "Social Responsibility" mandates set forth by the large corporations : Suez, EDF and France Télécom.
Document type :
Theses
Complete list of metadatas

https://tel.archives-ouvertes.fr/tel-00085961
Contributor : Catherine Quetier <>
Submitted on : Monday, July 17, 2006 - 2:17:21 PM
Last modification on : Friday, October 23, 2020 - 4:42:41 PM
Long-term archiving on: : Tuesday, April 6, 2010 - 12:12:14 AM

Identifiers

  • HAL Id : tel-00085961, version 1

Citation

Sarah Botton. Privatisation des services urbains et desserte des quartiers défavorisés : une responsabilité sociale en partage.
Le cas des services d'eau et d'assainissement, d'électricité et de télécommunications dans les quartiers « carenciados » de l'agglomération de Buenos Aires (Argentine) de 1991 à 2004. Sociologie. Université de Marne la Vallée, 2005. Français. ⟨tel-00085961⟩

Share

Metrics

Record views

771

Files downloads

3974