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Theses

Erreurs et interruptions du point de vue de l'ingénierie de l'interaction homme-machine

Abstract : Although human errors and interruptions are frequently observed in computer-human interaction, they have been overlooked or ignored by software designers and developers. This doctoral study addresses the problem of making explicit the notions of error and interruption within the software development process of interactive systems. The results are applied to highly automated reactive systems, such as avionic systems, for which errors and interruptions may have dramatical consequences on human security. The first part of the dissertation addresses the conceptual aspects of the problem. It discusses the benefits and pitfalls of automation as well as the notion of error as developed by current research in cognitvive psychology. From this analysis, we propose the concept of singularity as a common ground for errors and interruptions. By making explicit the mental activities involved in error detection and correction, our model of singularity forces software designers and implementers to consider the right questions. The second part of the dissertation is concerned with the formal expression of singularities. We have selected three formalisms, MAD, UAN and Petri nets, for their complementary properties and purpose within the software development process of interactive systems. For each of them, we have developed the extensions appropriate for the expression of singularities as well as a set of rules for translating these extensions across the three formalisms. By so doing, we maintain the conformity of singularity expressions along the software development process.
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Submitted on : Monday, February 23, 2004 - 3:32:36 PM
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Francis Jambon. Erreurs et interruptions du point de vue de l'ingénierie de l'interaction homme-machine. Interface homme-machine [cs.HC]. Université Joseph-Fourier - Grenoble I, 1996. Français. ⟨tel-00004996⟩

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